Participant

P: When rotating screen, the app freezes.

Forum|Forum|6 months ago
August 13, 2025
11 replies
880 views

Hi

since last update (10.5) , when I edit a picture ( raw or jpeg) on my iPad Pro , and rotate my screen work on 16:9, the screen freezes immediately after screen rotation , during few minutes. Impossible to do anything , even to shut down the iPad. The apps stay open and frozen . After few minutes, iPad restart.

I reproduced this bug several times with same scenario

no issue on my iPhone with the same picture

very strange

iPadOS

I

Ignacio B

Adobe Employee

thank you for updating and confirming

Rikk Flohr_Photography

Community Manager

Updating thread status.

Rikk Flohr: Adobe Photography Org

M

micheloupatrick

Participating Frequently

@Ignacio B

10.5.1 solved the problem for me. Thank you !

AndrejBalaz

Participating Frequently

I have the same issue on Lightroom mobile with an iPad Pro. It's a hard crash with the screen going purple in the end. No other app has ever crashed the iPad this much. It's fully, 100% reproducible for me. Did anyone find a fix?

I

Ignacio B

Adobe Employee

@nikom47757858 and others, please try out our latest 10.5.1 version for the iPad

Thanks,
Ignacio

N

nikom47757858Author

Participant

Thank you !

A

AskB

Participant

I have the same iPad (2018 11" 512 GB) running the latest IpadOS. Tried factory restore the ipad but doesn't help.

C

Charlie.D

Community Manager

Hello @malcolm_5965 . @micheloupatrick et All

Thanks for taking time to report this issue. Developers finally believe that a fix was found and can be released soon. The team will work to make this happen as soon as possible, and will follow up here when an update is released.

CC: @Ignacio B , @Noel Orridge

M

micheloupatrick

Participating Frequently

I already tried uninstalling / reinstalling the app but it didn't help.

It's very annoying.

M

malcolm_5965

Participant

Mine too which happened after the last upgrade. Anyone found a fix for it ? Also if I dump Lightroom off my iPad then relaunch it will that cause an even bigger headache? Never had to contact Adobe before and it looks a problem if you don't live in the USA

M

micheloupatrick

Participating Frequently

@Ignacio B

Regarding my iPad model, here is what Adobe says :

Lightroom for iOS supports any iPhone or iPad that runs iOS 17.0 or later.

M

micheloupatrick

Participating Frequently

It only happens in development mode, on edited or unedited images, without using any tool. It doesn't happen in grid view (Lightroom tab).

The images are smart previews coming from LR classic.

I never use the device tab.