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Participant
April 14, 2023

P: Generative Fill Button greyed out (age)

  • April 14, 2023
  • 385 replies
  • 239128 views

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

385 replies

Participant
May 23, 2023
Thank you!


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Sue Rakers
Ictcmn
Participating Frequently
May 23, 2023

I have installed the latest beta version of Photoshop and when I opened it it mentioned Generative Fill but that option is missing from the context box when I make a selection, and it is not under Edit. When I look at the beta features it mentions other things like context aware multi image fill. Why is Generative Fill missing? When I first opened the beta it gave me a pop up to do with generateive fill even - but I don't seem to see anyone having a similar issue?

 

I have version 24.6 installed which says it is the latest version. I'm on Windows.

Known Participant
May 23, 2023

I have the same issue.  No answers yet.  Following this thread.

 

Participant
May 23, 2023

@HLProductions:

In which country do you live?

Which operating system do you use?

For me and all other users this version of photoshop CC Beta does not work.

MeredithStotzner
Community Manager
Community Manager
May 23, 2023

Hello,
Thank you for your patience and for having the fortitude to try beta software!
We are not able to reproduce this issue inside our firewall.
I'll be reaching out to a few of you directly requesting additional information.
We appreciate everyone who has taken the time to let us know about the problem.
Thank you,
Meredith

 

Participant
May 23, 2023

Guys n Gals,

So I just 45 mins ago downloaded the beta for the first time (You would think this means its the most up to date) BUT I also did not even get anything that said generative fill.

I read this whole thread and then did this and now its working fine.

Opened my Adobe CC Desktop app

Clicked the menu in the upper left

Clicked Help > Check for updates

Sure enough it showed an update for Photoshop Beta

Everything works fine now.  The AI is not so great at making UFOs but it made me a decent flamingo haha

Side note.  Photoshop Beta runs WAYYYY faster than the normal most up to date photoshop.

For some reason, Photoshop is barely usable on my brand new rig but Beta runs super fast

13th Gen Intel(R) Core(TM) i9-13980HX 2.20 GHz
64.0 GB Ram
GeForce RTX 4090 GPU
All the fastest M.2 SSDs I could find



Participant
May 23, 2023

I have the same problem. I have read and tried everything here. The version is the right one, deleted all settings with Alt + Ctrl + Shift before starting.
I am based in Germany, am over 18 and have an individual licence. I hope it will work soon. Thank you in advance!

Participant
May 23, 2023

Did this. Got the delete settings prompt, said yes. No change.

Participant
May 23, 2023

Having the exact same problem. Grayed out, no generative features work, and no pop-up info appears. I'm middle-aged in the U.S. with a corporate account.

 

Participant
May 23, 2023

Hello Meredith,

it seems to be a chaos in your developement group,  because all the clues are clear and go in the same direction.

It simply does not work.

Please test it again yourself.

 

Participant
May 23, 2023

It didn't work for me either