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Participant
April 14, 2023

P: Generative Fill Button greyed out (age)

  • April 14, 2023
  • 385 replies
  • 239371 views

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

385 replies

Participant
May 23, 2023

yep, doesnt work. and where can i verify my age? i cant remember where i put my birthdate 

ChristopherP
Participant
May 23, 2023

Sorry, no change to the grayed-out button after resetting Photoshop Beta preferences per your instructions. It's still grayed with the same "not available" tooltip.

MeredithStotzner
Community Manager
Community Manager
May 23, 2023

Hello, for everyone who cannot use Generative Fill because the button is dimmed and the tooltip says "Generative Fill is not currently available.":
Please try deleting preferences then restarting Photoshop.

Reset Photoshop preferences

  1. Quit Photoshop.
  2. Hold down the following keyboard shortcut and launch Photoshop:
    macOS: command + option + shift

Windows: ctrl + alt + shift

3. Open Photoshop.
Click Yes in the dialog that asks "Delete the Adobe Photoshop Settings file?"

 

 

Let us know how that works.
Thank you for your patience!

Participant
May 23, 2023

I have installed Adobe Photoshop Beta Version: 24.6.0 20230520.m.2181 4e0245f on my PC with windows 10 PRO operation system. Region germany. But "Generative Fill is now not availabe" is displayed in the tool bar tips.

 

On youtube you will find this video, which shows this function on apple PC:

 

https://www.youtube.com/watch?v=Sp6K3qpVFO0&lc=UgxBUbolBUXNlOrwDot4AaABAg.9q3lQ_9KK_G9q3mBBhZT34

 

What can I do?

Participant
May 23, 2023

I am also having the same issue.  US user, over 18, running the latest beta version and the regenerative is greyed out

Participant
May 23, 2023

Hello,

Is there a reason that generative fill is locked for people under 18, what purpose does this serve? I was very excited to try out this new feature only to find out that I can't because I'm under 18, why? Will this ever be accessible to minors?

Participant
May 23, 2023

ìts greyed out, having the last version

Participant
May 23, 2023

Hi, running into same issue. Latest Beta version and correct file type but its still greyed out

Participant
May 23, 2023

Same issue.  Here is the text from "About" section:

 

Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64
Number of Launches: 7
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1702
System architecture: Intel CPU Family:6, Model:10, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(2:8), HyperThreading
Physical processor count: 10
Logical processor count: 12
Processor speed: 2496 MHz
Built-in memory: 7917 MB
Free memory: 5059 MB
Memory available to Photoshop: 5309 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.5
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Sophia Info:
-Ps_Feature_Flag campaignID:56833 variationID:172747
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine

Participant
May 23, 2023

Same here, Windows 10. Tooltip says "generative fill is currently not available". No error message. Image mode is RGB 8 Bit. Selection is active and Background has been promoted to a Layer.

Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64