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Patrick Bu.
Participant
April 14, 2023

P: Generative Fill Button greyed out (age)

  • April 14, 2023
  • 385 replies
  • 239373 views

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

    385 replies

    Show previous replies
    S
    Sander300237918h5f
    Participant
    May 23, 2023

    I am also having the same issue here

    K
    Kaley30025560dg6d
    Participant
    May 23, 2023

    I have the same issue. I cant use the Generative Fill, I also lost the grey task bar for it and can't figure out how to get it back.

    J
    jfryart
    Participant
    May 23, 2023

    New account today.

    Downloaded beta for the first time. 24.6 version. No updates pending.

    Generative fill is in photoshop beta but greyed out.

     

    I am 33. I am in canada.

    Oded Raz
    Oded Raz
    Participant
    May 23, 2023

    "Generative Fill is currently not available" - the feature is greyed out in the context bar and the Edit menu.

    What could be the problem?

    T
    Tyler5E7C
    Participant
    May 23, 2023

    This is the issue I am having as well.

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    May 23, 2023

    Hi @Oded Raz and @Tyler5E7C 

     

    We're working on a resolution or more info on what's going on here...hang tight while we investigate.

     

    Regards,

    PG

      geraldjoehri
      geraldjoehri
      Participating Frequently
      May 23, 2023

      @CShubert 

      "1. Both the previous and the most-recent version of the Photoshop Beta are 24.6.
      Please check your Help > System Info and verify that on the first line you see: 24.6.0 20230520.m.2181
      Ensure you are on the latest by refreshing the updater, please."

       

      Well, I have version 24.6.0 20230520.m.2181 4e0245f but it won't solve anything.

        B
        BeagleDetective
        Participant
        May 23, 2023

        I am also seeing the Generative Fill is greyed out and nothing happens when I click.  If I hover I see the error "Generative Fill is currently not available"   The image is RGB-8 and Im using Windows 10.  

         

        Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64
        Operating System: Windows 10 64-bit
        Version: 10 10.0.19044.2965

          J
          John W.5C5F
          Participant
          May 23, 2023

          What about the rest of us that have the correct version based on the first line data in the System Info?

           

           

          As I said before I have uninstalled and reinstalled the Beta version multiple times. I was able to use the Photoshop Beta version for several weeks when the Remove tool was introduced. But now the Gernerative Fill tool is greyed out and there is no hint when hovering over the space. Any ideas on what else to try? Or what the conflict might be?

           

          I
          Ian2420644374rb
          Participant
          May 23, 2023

          The generative fill button is greyed out no matter what i do. If i select a part of an image, it is greyed out, etc. Am i doing something wrong or are there other steps needed to enable the generative fill?

          I
          interesting_Cascade5C77
          Participant
          May 23, 2023

          @CShubert sorted now thanks!

          CShubert
          Community Manager
          CShubertCommunity Manager
          Community Manager
          May 23, 2023

          @Leo5C77  here is what others have found to solve this.

           

          1. Both the previous and the most-recent version of the Photoshop Beta are 24.6.
          Please check your Help > System Info and verify that on the first line you see: 24.6.0 20230520.m.2181
          Ensure you are on the latest by refreshing the updater, please. 

           

          Click the Check for updates to make sure you are telling CCD to go out and pull the latest version.

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