P: UPDATE popup won't go away

This is a child's mistake on the part of Adobe, update Photoshop to fix the problem

Just uninstall 24,6 and install 24,7. It seems that update is not working for some reason.

Hi @Pete.Green 

Thanks so much for your kind response. That worked! Even though I had tried uninstalling and reinstalling previously, as you described, perhaps the fact that they updated the Beta today made it work today, who knows. And to answer your question - I was in fact only able to see 24.7 in the "other versions" tab *after* uninstalling 24.6 today (even though it hadn't worked previously).

In any case, thanks to everyone for the help and suggestions. Not an ideal solution, but at least I can get back to work for now, so I'll take it!

Sorry for the frustration @user251366736 , it seems this wouldn't be admin related.

For some reason we're not yet sure of, you're unable to see the latest beta updates. 

Here are a few suggestions that hopefully can help:

• I assume you're using a 24.6 version of Photoshop beta -- If you uninstall Photoshop beta, and then go back into CC Desktop, does a 24.7 version show as able to be installed? Or does it still only show 24.6?
• If you click the 3 dots next to Photoshop beta in CC desktop and choose "Other versions" do you have an option for 24.7? 
• I would be curious then if an uninstall and reinstall of the creative cloud desktop app helps at all?

Try some of those suggestions out and please let us know if any of them resolve this issue for you. Sorry for the trouble!

Regards,

Pete

Hi @CShubert

No that's not the problem - I'm off campus for the summer so I'm on an independent network. And my Cloud subscription is entirely independent from the school's IT department - I personally pay for the account, I just sign in via my university email address.

Ah @user251366736 it appears you have an edu account, please contact your schools IT and make sure they are allowing the update. Admins have the ability to block betas as well as updates and there is a setting they can turn on to allow them.  Feel free to send them this:
https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

Hi @CShubert 

Thanks for the input. Sadly this trick is still not working - just tried it again for probably the 3rd time and no dice.

@user251366736 another thing to try is to log out of CCD, restart the computer, then log back into CCD and then click on the check for updates and see if that pulls it down.

Hi Pete, thanks for the info, good to know. Nope, no matter how I approach it it's not showing updates anywhere. Maybe it's a server propagation thing, I'll keep trying throughout the day. This is definitely a pretty annoying bug in the meantime though, especially as we all get used to the Beta workflow - it feels strange to have to "downgrade" so to speak to the public release.

There was a new beta release today -- see if you Check for Updates in the Updates section of CC Desktop, and/or Look in the Beta apps section. The latest version is 24.7 build 2223 (specifically: Adobe Photoshop Version: 24.7.0 20230628.m.2223)