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constantly prompted to add a library

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Photoshop Version 25.11.00
Windows 11 Pro
Version 23H2
OS build 22631.4037

My library panel continuously resets to the front panel (not my library) and I keep running into a prompt to add libraries to my adobe apps, followed by a pop tutorial that doesn't obey the "skip" command. But my libraries are already defined as well as my workspace. It's hard to say what causes it or when, it just seems to happen often and randomly. Instead of showing the color palettes of "my library", it defaults to the previous screen showing all libraries and presents this popup for "add libraries".

Attached is a screenshot of the panel that pops up. After clicking done, it goes into another 3 step popup that will not skip unless clicked 2x or more.

This seems to be a bug, but is there a workaround? How to stop this?

[Mod: Moved to the bug section of the Photoshop forum]

Windows

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Carefree_Melodyb99b

Participant

I cant get my Libraries to open in my Photoshop.
How to I drag images in to the Layers without having access to my libraries?

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Srishti Bali

Community Manager

Hi @Carefree_Melodyb99b

Sorry to hear about this experience. Could you share a few more details so we can better understand what's happening?

Which operating system and version are you using?
Which version of Photoshop are you using?
Please share a screenshot of the Libraries panel (Window > Libraries).
Does the Libraries panel not open at all, or does it open but appear blank/empty?

In the meantime, please try backing up and manually resetting Photoshop preferences. You can follow the steps here:

https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/reset-preferences.html#:~:text=Manually%20reset%20preferences

After resetting the preferences, restart Photoshop and let us know if the Libraries panel works as expected.

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Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe

leeingrove

Known Participant

ok so take a look at this screenshot libraries window is totally covered up by a popup can't be rid of it

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kglad

Community Expert

is that photoshop?

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leeingrove

Known Participant

Yes it is 2025 version

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Stuart Gould

Participating Frequently

Just fix the issue. We all have different systems, possibly different builds and versions of ps and all experience this issue. Adobe just need to fix the issue. I don't want to install multiple versions, you deliver updates, fix it and include in your next update. I've had several since this and no update has included a fix yet. It's getting tiresome.

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Sameer K

Community Manager

Please check the pinned comment from our expert @AxelMatt. If the issue still exists, add the System info from Photoshop & a short video of the issue & send it to me via direct message.

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jegelie

Participant

Mac OS 15.1.1, I have these messages in the Libraries across Illustrator, Photoshop and Indesign as well. It is a terrible software design. When I open my own library of special use colours, I *always* get prompted to "give the right people access", but I can't click it away since the knob is hidden in the dialog panel. SO *each* time I have to take out the Libraries panel, click the two messages away, and put the panel back in my workspace layout. FIX IT!

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AxelMatt

Community Expert

I found a possible solution.

I also installed the Photoshop Beta version on my machine and in the Beta version I never access the library.

Now I have access the library in the Beta and closed the apperaing popups. After that, the popups will no longer be displayed in the normal Photoshop version.

Installed version of CC Libraries (excerpt from PS System Info (German version)):

.... 
Erweiterungen:

   Exportieren als  4.8.16 – aus der Datei “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Bibliotheken  1.0.0 – aus der Datei “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\index.html”
   com.adobe.capture.extension  2.0.41 – aus der Datei “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\capture\capture.html”
   com.adobe.stock.panel.licensing-embedded  4.0.35 – aus der Datei “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\stock-panel-licensing\index.html”
   Exportieren als  4.8.16 – aus der Datei “C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 – aus der Datei “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\manager.html”

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

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hedkase

Participating Frequently

I've got the same issue on as well in Photoshop v26.1 (and a few earlier releases). This is on macOS 15.1.1 although, it's been occuring for months on earlier macOS versions.

Everytime I close and restart Photoshop, all the tips and save locations are not remembered. Pretty annoying to have to click through several "first start" tips in my library every time.

I've thoroughly and completely removed Photoshop from my computer and reinstalled. Still no change in behavior.

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AxelMatt

Community Expert

I've the same problem. The popups in the Library are displayed even though I've deactivated the appropriate setting in the preferences of Photoshop. This happens the first time you open the library after starting Photoshop. This is very annoying.

The problem also occurs in the latest version 26.1.

I'm using Photoshop 26.1 under Windows 11 23H2. The entire system is up to date. All recent updates,patches and drivers are installed.

@Sameer K Why does it takes so long time to solve this issue? This can't be a big deal.

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

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Eric30815266j4ez

Participant

Same here in current Illustrator, too. Losing my mind. It didn't start to happen until I bouhgt a new SSD C: drive and reinstalled CC.

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Stuart Gould

Participating Frequently

I've had PS update since posting and this issue still remains. Seems like they can not be bothered to fix this issue?!

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wolfenmedia

Known Participant

Ive had the same issue for months to its frustrating especially the time i spent trying to fix it, as with everyone else normally once you opened the library thats the one that would stay open when you open the program. it dosent stop me working but common adobe fix it please

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