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February 17, 2022

P: 23.2 Issue - Previously saved files with adjustment layers open with strange colors

  • February 17, 2022
  • 66 replies
  • 16445 views

After updating to Photoshop 23.2, if you have a file previously saved (example .psb) with adjustment layers like Curves or Channel Mixer, the image opens up with strange colors in the part of image where the adjustments impacts. To fix the issue, I need to go to adjustment layer, turn it off (via eye icon) and turn it back on.

 

Photoshop team, could you please fix this bug so I do not have to use above hack on my previously saved images with adjustmensts when I open them.

 

System

Windows 11

 

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    66 replies

    batilly84
    batilly84
    Participating Frequently
    May 17, 2022

    Is this a graphic card issue because my computer is pretty old?

    Problem: When using any adjustments feature in PS, the image I am editing almost looks like I posterized it. However, as soon as I make adjustments, the image looks normal again (with said adjustments made). This is a repeated issue--regardless of restarting program, computer, etc. 

    TIA for any answers, assistance!

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Program: 
    Photoshop 23.2.1

     

    Device:

    MacOS Big Sur
    Version 11.2.3
    Retina, 15-in, mid 2014
    Processor 2.2 GHz Quad-Core Intel Core i7

    Graphics Intel Iris Pro 1536 MB

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    May 17, 2022

    Hi @batilly84, sorry you are seeing this.  Couple things to try:

     

    We have other reports that MachinePrefs.psp was causing this issue. 

      

    1. Quit Photoshop 
    2. Navigate to Photoshop's Preferences folder. 

    macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings 

    Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings 

    1. Remove the file called MachinePrefs.psp from inside the settings folder and move it to your desktop 

      

    If that fixes the issue, please share the MachinePrefs.psp file.

     

    It would also be good to update to the lateste version of Photoshop.

     

    Thank you,

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      April 12, 2022

      Hi all,

       

      We're happy to announce the April 2022 release of Photoshop 23.3. This update includes the fix for this issue.

       

      To update Photoshop to 23.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

       

      Let us know if the update resolves the problem for those affected and share your feedback with us.

       

      Thanks,

      Nikunj

       

      hamiltak
      hamiltak
      Participant
      April 7, 2022

      Moving file to desktop worked for me - I don't know how to share the file with you as you requested, but if you want it - contact me and I can send it to you. 🙂

       

      C
      cacnyc1
      Participating Frequently
      April 7, 2022

      Trashing the MachinePrefs.psp file fixed this issue for me. Here's my corrupt file. 

      https://www.dropbox.com/s/7eqsl1c7t8pngxi/MachinePrefs.psp?dl=1

       

      T
      Taavi98A4
      Known Participant
      April 7, 2022

      After update and opening file I get this mess. Mess is different each time I open the file(s). Enabling/disabling layers does not update the image, Photoshop cannot save even a new file while this is open.

       

       
      Time and time again, new glitches emerge, each update gets worse. Should I demand a refund?

      T
      Taavi98A4
      Known Participant
      April 7, 2022

      It might have to do something with groups and masks, layered masks. Problem with groups and masks have been getting progressively worse since 2018.
      Example:
      I have a group with 20 layers.
      I deactivate the group. Visually nothing happens.
      I have to click on another group to see the changes. 
      And vice versa.

      I rolled back, can open the project fine but layer group issues and other glitches remain.
      I managed to open this file just fine and damn fast in Affinity, will make a transition to that since your subscription model is not working and you could not fix your software.

      S
      scottylad02
      Participating Frequently
      April 5, 2022

      check my previous answer, it worked and I had the same issue

      macarfu
      macarfu
      Participant
      April 3, 2022

      Buenas tardes, llevo desde ayer pelándome con Phothosop ya que, directamente no me abre los archivos.

      Decir que tengo el programa totalmente actualizado. Utilizo un Mac.

      He probado lo de desactivar en preferencias - rendimiento eso de "Usar procesador gráfico".

      He intentado borrar las preferencias pero en la carpeta que se supone que debían estar, no hay nada.

      He abierto PS con la tecla mayúsculas pulsada para que no se carguen los plugins, para ver si era por algún fallo de estos.

      Photoshop sí que se ejecuta si lo abro directamente y no desde un archivo ya guardado.

      También me he dado cuenta de varias cosas:

      - Si abro una imagen normal, un jpg por ejemplo, lo abre sin problemas.

      - Si abro un psd de poco peso, no sabría deciros el límite, 400 gb lo abre sin problemas pero los de alrededor de 900 gb. los abre, pero muestra una imagen así como "psicodélica" con unos colores muy raros (no sé si me explico bien).

      - Si abro uno mayor, como os digo, empieza a ejecutarse pero se apaga automáticamente.

      A ver si me podéis echar una mano. Gracias.

      E
      Emmanuel23852119qqgw
      Participant
      April 1, 2022

      Bonjour, 

       

      J'ai un souci de couleurs d'affichage sur Photoshop 23.1.0.
      Photoshop est installé sur deux ordis différents, sur un ordi les couleurs sont OK, et sur l'autre tout est fluo, alors que le profil de couleurs est le même (pomme Maj K). 
      Je ne sais quel paramètre peut être différent ? Je suis preneuse de vos idées. 


      Merci et belle journée !

      Sophie

      marliton
      Community Expert
      marlitonCommunity Expert
      Community Expert
      April 1, 2022

      Hi. You need to check the color setting of the monitor (profile, calibration, etc) in the operating system.

       

      Marlon Ceballos
      I
      isitfridayyet
      Participating Frequently
      April 1, 2022

      I have installed PS 2022 version 23.2.2 and it is creating a problem that makes it unusable for me.
      The problem looks like this     (that's a car interior!)

      When I add adjustment layers that strange "posterize like" effect happens.
      If I make an adjusmtmet to the layer it vanishes.
      If I open a previously layered files with adjusments, those adjustments display that same strange effect.
      Masked elements above adjustment layers will display fine.
      Creating a new adjustment layer with a mask...only the masked area is effected.

      The adjustment layers that are displaying the problem are:
      -Levels
      -Channel Mixer
      -Color Balance
      -Curves
      -Posterize
      In addition these adjtment layers cause it to crash every time:
      -selective color
      -photofilter

      This occures in any RGB and CMYK color space. Any size file. Any number of layers.      

      I have 2021, 2020 and 2019 installed and they work fine.

      -------
      My work station is a company iMac working from home

      iMac (Retina 5k, 27-inch, Late 2015)
      Catalina 10.15.7
      4 Ghz Quad-Core Intel Core i7
      Memory - 64 GB 1867 MHz DDR3 (4x16GB)
      AMD Radeon R9 M395Z 4 GB

      ------
      What I tried to fix it:
      Deleting preferences
      Turning off the Graphics Processor
      Turning off each of the 3 advanced graphics processor settings in various combiniations

      I uninstalled and reinstalled photoshop

      -----
      Has anyone seen this problem or know of a solution?
      Keeping my fingers crossed. lol.

      Edit: added a bit more info

      I
      isitfridayyet
      Participating Frequently
      April 9, 2022

      SOLVED

       

      Delete "MachinePrefs.psp' from the settings folder

      macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

       

       

      https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-23-2-issue-previously-saved-files-with-adjustment-layers-open-with-strange-colors/idc-p/12770714#M48741

      L
      lynny123
      Participating Frequently
      March 30, 2022
      Hi I don't know much about computers but this worked for me and for several
      others with the same problem.. try "resetting preferences" a simple thing
      but worked for me.

      Lynn
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