P: "Adobe Community Help" keeps popping open (Windows)

This is a great conversation that's completely unrelated to the topic you originally posted in, so I created a new topic to continue the discussion. Please reference the new topic here: Photoshop: Product Improvement dialog keeps showing, hangs the app

This began happening to me right after I ran MacKeeper on my MacBook Pro. They did a remote access and said it wasn't anything to do with MacKeeper, but this is the third time I've had problems with Adobe products after running a clean-up on MacKeeper. Photoshop CS6 hangs with the "Help Adobe ..." box just beginning to open (white rectangle) and must be force-quit. Short of restoring from backup I've found a temporary solution: Click to open Photoshop and hover the cursor over the spot where the Help menu will appear and click it as soon as it appears. For some reason this allow the "Help Adobe" message to open all the way so that I can select "Do Not Participate." Seems to work.

Install the online help offline version and it should fix your issues.

It keeps coming back!
Last time, PS itself crashed because of it.

this happens to me often using the color picker. I use photoshop cs6 about 10 hours a day and after the first few hours it starts randomly happening. doesn't usually involve a crash, but does open many, many help windows in my browser, (firefox) often causing quite the slow down while i scramble to close everything and try again, and I often get the same issue two or three times in a row. quite annoying to say the least.

Well, well, well... what've we got here?

Same ol', same ol'. Happened again today when double-clicking a layer to add an effect. Help opened, two errors popped in Photoshop and then it crashed.

We've checked users machines and haven't seen any plugins involved.
But yes, a plugin could cause behavior like this. If you think it might be involved, try disabling the plugins for a while and see if the problem goes away. Also, Alien Skin has updates to their plugins (and newer versions).

Just change the name of the alien skin plugin folder to start with ~

Chris Cox - could it be a plug-in in Photoshop that is causing this?
As I wrote yesterday, I have had the problem on every system with every version of Photoshop I have tried, so really nothing on the system should be shared (different graphics cards, different OS, 32 bit/64 bit and so on).

I do however have one thing that has been shared all the time, but is not part of the Photoshop package, but has been added later. It is the "Eye Candy 4000" filters by Alien Skin Software. As far as I remember, I have had this installed on all versions of Photoshop. I even went to some lengths installing it on my latest OS (Win 7 64 bit, which doesn't like the 16-bit installer the package came with).

But this really is the only thing all versions of Photoshop with the problem have had in common. I doubt that all others with this problem have the exact same plug-in installed, but perhaps some plug-ins share something in the way they interact with Photoshop? Is there a way to launch Photoshop with plug-ins deactivated. That is: without having to first uninstall them and then later reinstall them again?

Adobe should at least!
But i think they dont care about that problem, also they wont put any effort to reproduce (i bet they did already but its non critical) that bug, to spend their ressources on something like that.

I as CS5 user also still wait till the problem with the alt+scroll bug will be patched too! (wont happen ever) Until then i will thank Spartan-117 for his genius tool, that makes that bug disappear.

but back to topic.
Stop talking! Give us an freaking offer? Will you?

If Adobe wants that, I'd be more than happy to build up a test machine that will easily reproduce the problem for Adobe. I can have it ready to ship by Monday.

Who wants to pay for shipping?