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Participant
June 4, 2012

P: Arrow key's stop working in type tool / text in CS6

  • June 4, 2012
  • 129 replies
  • 3137 views

When using a type/text area in PS my keyboard arrow key's sometimes just stop working. There's just no more feedback and I have to restart PS to 'fix' the problem. This is a very annoying bug which really degrades my productivity!

Please help!

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129 replies

Participant
June 28, 2012
I seem to be able to reproduce it fairly consistently:

1. Focus an existing piece of Paragraph Text (by double clicking it in the Layers panel)
2. Resize it

Boom. Broken.
Participant
June 28, 2012
I have this problem. Had it in the beta, too. It's unbearably frustrating.

While in this state, Photoshop also will not respond to shortcuts, such as fn+return (to commit text and leave text editing mode)/
David Mohr
Participating Frequently
June 27, 2012
Howdy Sander,

I cannot reproduce this problem at all. I've tried on multiple machines, but everything is running smoothly for me. I've tried both the Creative Cloud version as well as the Perpetual install (there really shouldn't be ANY difference, but I'm just trying to be thorough). I'm guessing there's either some little step missing or another app triggering this. Do you get this all the time? Could we do a connect session to get to the bottom of this?

Thanks,
David
Participant
June 26, 2012
David, can you please give us some feedback on this issue?
Participant
June 26, 2012
Hi Christopher (and others - especially David),

There's still no satisfying answer from Adobe about this issue which I find very frustrating. It already made me pretty angry a couple of times when working on a deadline, and I'm a 'never-angry-kind-of-guy' :-s

Please Adobe, fix this!
Inspiring
June 26, 2012
I have experienced this problem as well. Usually have to confirm the text, then switch apps (e.g. - from Photoshop to FireFox). Once I return to Photoshop, I can use the arrow keys within the text box to move the cursor.
Inspiring
June 8, 2012
I and a colleague have exactly the same problem!

Look forward to a fix from Adobe soon.

Thanks,
Will
Participant
June 4, 2012
Hi David,

Thanks for replying!

When working in a paragraph text layer (copying, selecting, pasting etc.) the cursor stops responding. I can't move it through the text. This happens most of the time after making some adjustments in the character or paragraph settings window. I can reproduce the bug when adjusting the leading:

1. Create a paragraph text 'box'
2. Add some text and confirm with the enter key (bottom right of numpad)
3. Select text again (just some words)
4. Adjust leading
5. Enter to confirm
6. Select text again and the cursor is refusing my commands :-(

I'm running OSX Lion and Creative Cloud. Before installing CC last week I did a full clean install of OSX so there's absolutely no clutter from previous Adobe versions or questionable software.

Thanks,
Sander
David Mohr
Participating Frequently
June 4, 2012
Howdy Sander,

When you say that the arrow keys quit working, what do you mean? Within the text layer itself? You're no longer able to move your cursor? Or in other pars of the app? What OS are you running? Can you get this bug reliably? Could you share more detailed steps?

Thanks,
David