Skip to main content
Participant
June 4, 2012

P: Arrow key's stop working in type tool / text in CS6

  • June 4, 2012
  • 129 replies
  • 3137 views

When using a type/text area in PS my keyboard arrow key's sometimes just stop working. There's just no more feedback and I have to restart PS to 'fix' the problem. This is a very annoying bug which really degrades my productivity!

Please help!

This topic has been closed for replies.

129 replies

Participating Frequently
July 2, 2012
I upgraded my version from CS5 which does not have the issue. Other than that, I have Outlook, MS Office 2011, Dropbox, Skype, Final Cut and about 20 other applications installed, but not all open, usually only Skype, Dropbox, Safari and Outlook with Photoshop. Closing any of these does not eliminate the issue, makes no difference. CS5 works without a problem, so it isn't my machine, it is the CS6 software failing from within the program itself. What should I do here - it is somewhat unusable?
Inspiring
July 2, 2012
Other people can't reproduce the problem - so there is most likely some factor that you've missed. Maybe another application open at the time, maybe an OS setting, maybe a Flash Panel or third party plugin -- something that would cause this odd behavior that happens for a few people, but not most.
Participating Frequently
July 2, 2012
I'm not sure what more detail I can give,my comment is specific in description of how the problem occurs, and it happens all the time. A simple text edit causes the problem. Taking a video of it isn't going to help either as nothing happens, you place your cursor in a spot to edit text, then try and use the arrow keys but they are disabled. If you want to do a remote session with me or to Skype me to chat about it happy to do that, just email me on my account address.
Inspiring
June 30, 2012
Please see the previous discussion -- we need to know steps to reproduce this, because we have not seen this behavior at all within Adobe.

Is there some other app or utility involved, or are there certain steps needed?
We really need all the info we can get to reproduce the problem, then we can figure out what is causing it.
Participating Frequently
June 30, 2012
I'm also having the same issue in Photoshop CS6 where you have some text, in my case most times it is paragraph text, you click into edit it and place your cursor somewhere with the mouse then make an edit, the keyboard cursor keys stop working altogether so you can go forward or back or up or down in the text box. The only way to get around it is to mouse click somewhere else in the text string then try and see if the cursor keys work then - sometimes they do, sometimes they don't. Also the DELETE key has the same issues, it doesn't work either sometimes, same as the arrow keys. This is super annoying as a full time graphic designer - it is driving me mental. Please fix this ASAP Adobe. I'm on an iMac 3.4Ghz i7 10.7.4 Build 11E53 Lion OS and all updates installed, just installed CS6 about 1-2 weeks ago, happening since install. CS5 is not having these problems.
Inspiring
June 28, 2012
You didn't say how you were resizing, and we need enough details to the steps to reproduce the problem.

Do you have any screen recording utilities (like Jing) so you could record the process and show us what you're seeing?
Participant
June 28, 2012
"Paragraph Text", as oppose to "Point Text".

I'm afraid there are no more steps to give. This happens at least 50% of the time I interact with a text box, whether I resize it or not. It's frequent, intermittent, and frustrating.

Mac OS X Lion 10.7.4
MacBook Pro, 15", Early 2011
2GHz i7 / 8 GB RAM
David Mohr
Participating Frequently
June 28, 2012
To commit text you can press:

The Enter key on the numeric keypad
CONTROL/COMMAND+Enter
The Check Box on the Options Bar

Until then, Photoshop is in a modal state and therefore most shortcuts and commands are disabled.
Inspiring
June 28, 2012
Guessing you mean a text box, and you're using the handles on the text box -- until you commit, the text is still selected and keys contribute to the type in the box.

I've just tried everything I can think of around that scenario, and can't reproduce a problem.

Can you give us more exact steps, and information about your platform, etc. ?
Inspiring
June 28, 2012
What do you mean by paragraph text?
How are you resizing it?