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June 4, 2012

P: Arrow key's stop working in type tool / text in CS6

  • June 4, 2012
  • 129 replies
  • 3137 views

When using a type/text area in PS my keyboard arrow key's sometimes just stop working. There's just no more feedback and I have to restart PS to 'fix' the problem. This is a very annoying bug which really degrades my productivity!

Please help!

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    A
    andrewk2494884
    Participating Frequently
    July 2, 2012
    Optional and third party plug-ins: NONE

    Plug-ins that failed to load: NONE
    Flash:
    Mini Bridge
    Kuler
    Installed TWAIN devices: NONE
    A
    andrewk2494884
    Participating Frequently
    July 2, 2012

    Here is the dump -

    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Mac OS 10.7.4
    System architecture: Intel CPU Family:6, Model:42, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 3400 MHz
    Built-in memory: 16384 MB
    Free memory: 9284 MB
    Memory available to Photoshop: 14907 MB
    Memory used by Photoshop: 70 %
    Image tile size: 1024K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Version: 2.1 ATI-7.18.18
    OpenCL Version:
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: ATI Radeon HD 6970M OpenGL Engine
    Display: 1
    Main Display
    Display Depth:= 32
    Display Bounds:= top: 0, left: 0, bottom: 1440, right: 2560
    Video Renderer ID: 16915205
    Video Card Memory: 2048 MB
    Video Rect Texture Size: 16384
    Serial number: 90149700008461038987
    Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    Startup, 930.7G, 615.5G free
    Required Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
    Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS6:Plug-ins:
    Additional Plug-ins folder: not set

    Installed components:

    adbeape.framework adbeape 3.3.8.19346 66.1025012
    AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
    adobe_caps.framework adobe_caps 6.0.29.0 1.276181
    AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
    AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
    AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
    AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
    AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
    AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
    AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997
    AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120201
    AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
    AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
    AdobeLinguistic.framework 17206
    AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
    AdobeOwl.framework AdobeOwl 4.0.93 66.496052
    AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
    AdobePDFSettings.framework AdobePDFSettings 1.4
    AdobePIP.framework AdobePIP 6.0.0.1654
    AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
    AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
    AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
    AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
    AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
    ahclient.framework ahclient 1.7.0.56
    aif_core.framework AdobeAIF 3.0.00 62.490293
    aif_ocl.framework AdobeAIF 3.0.00 62.490293
    aif_ogl.framework AdobeAIF 3.0.00 62.490293
    AlignmentLib.framework xcode 1.0.0.1
    amtlib.framework amtlib 6.0.0.75
    boost_date_time.framework boost_date_time 6.0.0.0
    boost_signals.framework boost_signals 6.0.0.0
    boost_system.framework boost_system 6.0.0.0
    boost_threads.framework boost_threads 6.0.0.0
    Cg.framework NVIDIA Cg
    CIT.framework CIT 2.0.5.19287 145486
    data_flow.framework AdobeAIF 3.0.00 62.490293
    dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
    dvacore.framework dvacore 6.0.0.0
    dvamarshal.framework dvamarshal 6.0.0.0
    dvamediatypes.framework dvamediatypes 6.0.0.0
    dvaplayer.framework dvaplayer 6.0.0.0
    dvatransport.framework dvatransport 6.0.0.0
    dvaunittesting.framework dvaunittesting 6.0.0.0
    dynamiclink.framework dynamiclink 6.0.0.0
    FileInfo.framework FileInfo 66.145433 66.145433
    filter_graph.framework AdobeAIF 3.0.00 62.490293
    hydra_filters.framework AdobeAIF 3.0.00 62.490293
    ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
    ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
    image_compiler.framework AdobeAIF 3.0.00 62.490293
    image_flow.framework AdobeAIF 3.0.00 62.490293
    image_runtime.framework AdobeAIF 3.0.00 62.490293
    LogSession.framework LogSession 2.1.2.1652
    mediacoreif.framework mediacoreif 6.0.0.0
    PlugPlug.framework PlugPlug 3.0.0.383
    UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
    wrservices.framework

    Required plug-ins:

    3D Studio 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
    ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc. All rights reserved. - from the file “AdobeADM.bundle”
    Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Average 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
    Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Camera Raw 7.1 (354), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
    Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Cineon 13.0 20120315.r.428 2012/03/15:21:00:00 ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
    Clouds 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
    Collada DAE 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Crop and Straighten Photos 13.0 20120315.r.428 2012/03/15:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
    Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”
    Difference Clouds 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
    Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Eazel Acquire 13.0 20120315.r.428 2012/03/15:21:00:00 ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
    Embed Watermark NO VERSION - from the file “DigiSign.plugin”
    Enable Async I/O 13.0 20120315.r.428 2012/03/15:21:00:00 © 2004-2012 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”
    Entropy 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    FastCore Routines 13.0 20120315.r.428 2012/03/15:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
    Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Flash 3D 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Google Earth 4 KMZ 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
    IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    JPEG 2000 13.0 20120315.r.428 2012/03/15:21:00:00 ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
    Kurtosis 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
    Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
    Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
    Matlab Operation 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
    Maximum 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Mean 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Measurement Core 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
    Median 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Minimum 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    MMXCore Routines 13.0 20120315.r.428 2012/03/15:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
    Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Multiprocessor Support 13.0 20120315.r.428 2012/03/15:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
    Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    NTSC Colors 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
    Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
    OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    PCX 13.0 20120315.r.428 2012/03/15:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”
    Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Photoshop 3D Engine 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
    Picture Package Filter 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
    Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Pixar 13.0 20120315.r.428 2012/03/15:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”
    Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Portable Bit Map 13.0 20120315.r.428 2012/03/15:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”
    Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Radiance 13.0 20120315.r.428 2012/03/15:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
    Range 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Read Watermark NO VERSION - from the file “DigiRead.plugin”
    Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
    ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
    Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Skewness 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Solarize 13.0 20120315.r.428 2012/03/15:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
    Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Standard Deviation 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Summation 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    U3D 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
    Variance 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
    Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
    Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Wavefront|OBJ 13.0 20120315.r.428 2012/03/15:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
    Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
    Wireless Bitmap 13.0 20120315.r.428 2012/03/15:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
    ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

    Optional and third party plug-ins: NONE

    Plug-ins that failed to load: NONE
    Flash:
    Mini Bridge
    Kuler
    Installed TWAIN devices: NONE

    F
    FeedbackCommunityMember
    Inspiring
    July 2, 2012
    Your Help -> System Info log lists the third party plugins near the bottom.

    We don't know what we're looking for -- we have never seen this problem.
    Your system has the problem, so we need to know what is different about your system from a normal install of the OS and application.
    F
    FeedbackCommunityMember
    Inspiring
    July 2, 2012
    Try closing the other apps (all of them) and see if the problem goes away.

    We really don't know why a few people are seeing this and most are not.

    There is some important step being left out, or some other important detail about your system that causes it for you and not others.
    F
    FeedbackCommunityMember
    Inspiring
    July 2, 2012
    I'd like to reinforce what the others are saying that this is massively productivity-killing but difficult to say how to reproduce as it happens all the time. I don't think there are any designers in our office that aren't are having this issue (at least 4).

    In my case for what it's worth, I'm running a completely up to date OS X with CS6 web premium (just PS and AI installed). I removed every trace of CS5.5 which had been previously installed. I often have Chrome, Firefox, Coda 2, Illustrator, Keynote, iA Writer as well as menu bar apps such as backblaze, colorsnapper, snapruler, droplr & sparrow open at the same time.

    I hope this helps!
    A
    andrewk2494884
    Participating Frequently
    July 2, 2012
    I have the problem with no other applications running, so not sure what you want me to provide. I'm sure everyone is willing to help to get this resolved - please provide step by step instructions for what we should be looking at and what to do and how to report to Adobe.

    Is there a menu we can look at for third party plug-ins or a dump we can provide Adobe - where do we look for this? What do you want to know, please be very specific. If you need more info, guide us to look for what info you want to know and exactly where to look.
    F
    FeedbackCommunityMember
    Inspiring
    July 2, 2012
    Please see the preceeding comments -- we can't reproduce this, and most other users aren't seeing it.

    We need to know what you are doing, or what else might be interferring with Photoshop CS6. Until we know that and can reproduce it, we have no hope of finding the cause.
    F
    FeedbackCommunityMember
    Inspiring
    July 2, 2012
    A few people have reported similar issues, and exiting their browser solved it.

    Most people aren't seeing the problem - so that rules out a simple bug in the application. Most likely it is something else interfering, or some other factor that you left out of your description (like running a third party plugin, or some particular operation before this) that triggers the problem -- and we need to figure out what. But since we cant' reproduce the problem, and you can, we need you to help troubleshoot it on your system.
    I
    Impactive_Design
    Participant
    July 2, 2012
    I too am having this problem now in CS6. Nothing's changed on my machine from when I had CS4 and went to CS6. I'm on OSX Snow Leopard, and have no external plugins for Photoshop. It happened right from the first time I used CS6, even in the beta version (which caused me to stop using the beta). Happens all the time using Photoshop now, I have to switch to another application and back to make it usable again.
    J
    jeffconsi
    Participant
    July 2, 2012
    I am running CS6 on OSX Lion and I am having the same issue with the arrow keys and delete buttons. I hope Adobe fixes this ASAP!
    Show more replies
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