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Inspiring
November 11, 2020

P: Artifacts/incorrect appearance after flattening (macOS Catalina)

  • November 11, 2020
  • 14 replies
  • 2146 views

I keep having an issue with white boxes obscuring portions of my files when I am zooming in and out or saving the image. It happens when I try to flatten the image, save as a PDF, or save as a JPG. Prior to updating to version 22, I had found a workaround to the issue by using the Legacy Compositing checkbox. However in this version, that option is no longer available and I cannot find any way to stop the boxes now. I am running on a Macmini using macOS Catalina. Someone please help!

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14 replies

Participant
November 23, 2021

Hi Andrew, wanted to add to the issue with my file...I have an InDesign file that has two placed .PSD files on separate layers–the sky behind the buildings. I've flattened each .PSD file with a transparent background to see if I can get rid of the issue. The photoshop files look fine. But upon export to PDF using Press Quality / Standard: PDF/X:1a-2001 and Compatibility Acrobat 4 (PDF 1.3) and the PDF has faint white lines/artifacts in a couple different spots. I resolved it by exporting to Press Quality / PDF 5 with NONE as the Standard but my printer wants the PDF/Z:1a-2001. Here's the PDF with the issue inside the red boxes. Thank you!

 

https://www.dropbox.com/s/pkbpgiitetaxcwt/Confessions%20PB%20Cover%20Mech%20Test.pdf?dl=0 

Participating Frequently
July 18, 2021

*KayeDavis I'm so glad to hear it worked out!

Inspiring
July 18, 2021

@andrew_sender

Hi Andrew, thanks for your reply and I have responded to your email. As I have mentioned above, I was able to resolve the issue with a simple software update (should have tried this initially, though I thought I was using the latest version).

Cheers

Kaye 

Participating Frequently
July 13, 2021

Hi *KayeDavis ,

I'm sorry to here about the issue.  Would you mind sharing your PSD file? 

I emailed you a temporary solution, as I do not want to publicize this to the masses. I'm sorry again for the troubles.

Sincerely,

Andrew

Inspiring
June 10, 2021

I'm having the same problem. I have created a photostacked image from 30 images, and edited. When I flatten or save as a TIFF or Jpeg there are artefacts that show from one or two of the original images used in the photo stack. I have restarted PS, restarted computer, deleted PS preferences but this has made no difference.

I'm running Mac OS Catalina 10.15.7

Can you offer any advise/help. Thanks

Legend
January 12, 2021

Thanks for reporting this issue. This issue was fixed in 22.1.1 which released late last night.

jacobg66926630
Participant
January 7, 2021

Recently came across this issue.  When using export as, my layers using a layer mask and gradient fades didn't merge properly, and my gradient fades went away leaving me with this...

I can confirm that disabling the layers with the layer masks removes the offense, and that manually merging the layers into a single layer with all the others results in this exact same result as well, irregardless of using the export as and quick save features.  So it seems it's the merging of the layers with the layer masks with the rest of the layers that is causing the problem.
I did find a workaround to this problem however, by simply using the "Save as" command instead.  Likewise I tested the "Save for Web" option and that worked as well.  This is how it is supposed to look like:
The problem is found on both of my 2 computers:
2019 iMac 21.5 inch with Radion Pro 555X 2 GB graphics
2017 MacBook Pro 13 inch with Intel Iris Plus Graphics 640 1536 MB.
Both machines are running macOS Catalina 10.15.7, and running Photoshop version 22.1.0
Inspiring
January 4, 2021

Exporting a layered PSD to JPG results in some strange overlaid box appearing.

(Currently using Photoshop 22.1.0 on macOS Big Sur)

Inspiring
December 19, 2020

I have the same issue with flattening files with vector masks. Catalina, MacBook Pro 16", Photoshop CC 2021. I have to rasterize the vector mask to get it to work right.

Inspiring
December 4, 2020

See images attached — I have a vector masking shape layer (made by pasting in a path from Illustrator) over an image layer. I then flatten / save out — and get these weird additional 'blocks' appearing... this has been tested on several images I am working on today... Seems the new PS 22.01 has trouble interpreting the vector shape...