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Participating Frequently
November 12, 2019

P: Black image from 3d spherical panorama

  • November 12, 2019
  • 34 replies
  • 1488 views

Black image from 3d spherical panorama

This topic has been closed for replies.

34 replies

Participant
December 4, 2019
I tried it unsuccessfully, at least on my end.
Inspiring
December 4, 2019
all of the three systems are for production.
One of them is actually a "backup", so I'll try on it as soon as I have time
Legend
December 4, 2019
Does restoring Preferences make it work?
MMC12Author
Participating Frequently
November 27, 2019
This is interesting Lorenzo, in my case Ryzen 2600X + nVidia GT 1030 (2Gb). At now the people that had these problems are increasing, so we hope soon in a resolutive fix by Adobe.
Simone

Inspiring
November 27, 2019
Noticed the same problem on three different PCs:
Intel i7 6700HQ + nVidia 960m (GPU1)
Intel i7 10710U + nVidia GTX 1650 Max Q (GPU1)
AMD Ryzen 5 2600 + nVidia GTX 1050 Ti (GPU0)

All of them have 16 GB of RAM and 4 GB of VRAM each
Luckily the workaround (import....) works.
All of them have the latest version of PS (updated by CC app) and the latest stable Windows Build.
Also, nVidia drivers are updated.

Lorenzo
PECourtejoie
Community Expert
Community Expert
November 27, 2019
Rooti, here is how to install a previous version: https://helpx.adobe.com/download-install/using/install-previous-version.html
MMC12Author
Participating Frequently
November 27, 2019
Hi Rutilio,
at now nothing is changed, always black image and no others feedback has been given from the Adobe engineers. I hope that they are working on that.
I confirm that you can use the CC2019 meanwhile, but sure this is not a solution.
I hope soon any good news from the Adobe team.
Regards,
Simone

Participant
November 27, 2019
Hi everyone.

Any news about this? Is possible to downgrade to CC2019 meanwhile? It's worrying the issue isn't fixed yet

Rutilio
MMC12Author
Participating Frequently
November 12, 2019
Dear Jeffrey,

thanks for your reply, I write my Photoshop System Info in my starting message here.  If you need it again I can repost it.

Thank you in advance,
Simone

Legend
November 12, 2019
It may help if we could see yourPhotoshop System Info. Launch Photoshop, and select Help > System Info...and copy/paste the text in a reply.