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Participating Frequently
November 12, 2019

P: Black image from 3d spherical panorama

  • November 12, 2019
  • 34 replies
  • 1488 views

Black image from 3d spherical panorama

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34 replies

MMC12Author
Participating Frequently
November 12, 2019
Thanks anyway Andrew for your help.
I look forward to hear good news from the other engineer.
Regards and good work,
Simone

Participating Frequently
November 12, 2019
That is the one!  I'm sorry to hear it didn't help.  We do have another engineer looking this.  Thank you for your understanding and patience.
Sincerely,
Andrew
MMC12Author
Participating Frequently
November 12, 2019
Hi Andrew,
thank you so much for your reply.
Is this the option that you said? I don't sure because in Italian the translate is a little bit different.
If yes, I've activated it, restarted PS CC 2020 v  21.0.1 but nothing is changed, always black image when I try to do a 3d spherical panorama with "New Panorama Layer from Selected Layer(s)..."
Thank you in advance for your support!
Simone



Participating Frequently
November 12, 2019
Hi Simone,
I am sorry to say I was not able to reproduce the issue you and the others in https://community.adobe.com/t5/Photoshop/Black-image-from-3d-spherical-panorama/m-p/10732569#M277499 are seeing.  

Howevever, I have seen similar behavior before to this.  Can you please try enabling Preferences -> Performance -> Legacy Compositing and let us know if that resolves the issue?  We appreciate your help on the matter.  Thank you.

Sincerely,
Andrew