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Belichtungsquartier
Participating Frequently
November 4, 2021

P: Brush Outline/Circle disappearing when working with masks

  • November 4, 2021
  • 194 replies
  • 22446 views

There is already a discussion in the community "Brush Outline/Circle disappearing intermittently (NOT CAPS LOCK) ". But since I have figured out in detail how to reproduce the behavior and when it becomes present, I want to report the issue officialy that Adobe hopefully will fix this in one of the next upcoming patch releases.

 

OS Environment:

  • Win 10 Pro 64bit 21H1
  • Adobe Ps 23.0.2

 

The issue is only present in combination when using Masks on a layer!

  1. Create a new document (white, black or transparent layer)
  2. Add a Mask to the layer
  3. Select the layer OR the mask (independent on what you want to paint)
  4. Select the brush tool
  5. Try to start moving the mouse quickliy and pressing the left mouse button nearly at the same time and keep the mouse button pressed
  6. Try to repeat until the you get locked in the issue and the brush circle disappears and the mouse arrow becomes visible

 

When working with a mouse as input device, the chance to facing this issue is probably rare because this kind of operation, moving the mouse and clicking the button nearly at the same time is kindly unnatural.

But it looks different when using a pen tablet as input device, because now it becomes a more natural operation when hover the pen toward the tablet surface and then drop down onto the surface to start painting.

 

Kind regards

194 replies

Belichtungsquartier
Participating Frequently
May 6, 2022

But who will answer my question or give a statement on it?

The most important part from the users perspective is...

When will the issue be fixed?

 

Kind regards

PECourtejoie
Community Expert
Community Expert
May 6, 2022

It is less important for bug reports, but it is always good to count affected users, or if you are just helping others.

Belichtungsquartier
Participating Frequently
May 5, 2022

@PECourtejoie Why is this important to vote at the top of the thread?

 

Is there anyone at Adobe who takes this problem seriously?

Honestly I was asking a couple of times, but without response until today when the issue might be fixed!

 

Please let us kow about the current state and the milestone planning.

 

Kind regards

PECourtejoie
Community Expert
Community Expert
May 5, 2022

n'oubliez pas de voter en haut de la discussion.

Belichtungsquartier
Participating Frequently
April 12, 2022

I am very disapointed that Adobe still did not fixed this issue with the latest release v23.3

 

Please let us know when the fix is planned!

 

Kind regards

darrylt39085243
Participant
February 25, 2022

Everytime i open photoshop, after about 1 minute everything becomes unfunctional. It's not crashing or freezing, but it turns into a mouse cursor and i cannot draw or do anything with my canvas!! Whether i have 1 or 2 canvas its the same btw. 

It's been happening even with the 2021 cc version, now in 2022 cc version its still there!

It's impossible to use please help! Paid plan btw NOT a crack version. 

 

Thinking it was my hardware issue, I spent over 3K getting the best CPU, GPU and ram for photoshop BUT ITS STILL THERE!

 

My available ram is 25116MB stated in photoshop memory usage, which is way more than enough. 

Please help. 

 

Dramenon
Community Manager
Community Manager
February 17, 2022

Acknowledged > Yes, we are aware of issues around this and similar areas.

Belichtungsquartier
Participating Frequently
February 15, 2022

Actually with the latest "February 2022 (version 23.2) release" this issue is still not fixed.

Is there somebody of adobe who can confirm that the issue might already adressed to the devolopment engineers to take care about it?

It would be nice if we will get an update about the status. Please let us if the issue is planned for one of the next upcoming releases.

 

Kind regards

Participant
February 5, 2022

Voir la suite des programmes 

Participating Frequently
February 5, 2022

Also confirming that this is still an issue in the latest update. No masks required in my case!

 

It seems that this behavior is reproducible (see screenshot re: generic paintbrush icon versus expected brushstroke preview), but there's no fix on the horizon?