Skip to main content
Belichtungsquartier
Participating Frequently
November 4, 2021

P: Brush Outline/Circle disappearing when working with masks

  • November 4, 2021
  • 194 replies
  • 22301 views

There is already a discussion in the community "Brush Outline/Circle disappearing intermittently (NOT CAPS LOCK) ". But since I have figured out in detail how to reproduce the behavior and when it becomes present, I want to report the issue officialy that Adobe hopefully will fix this in one of the next upcoming patch releases.

 

OS Environment:

  • Win 10 Pro 64bit 21H1
  • Adobe Ps 23.0.2

 

The issue is only present in combination when using Masks on a layer!

  1. Create a new document (white, black or transparent layer)
  2. Add a Mask to the layer
  3. Select the layer OR the mask (independent on what you want to paint)
  4. Select the brush tool
  5. Try to start moving the mouse quickliy and pressing the left mouse button nearly at the same time and keep the mouse button pressed
  6. Try to repeat until the you get locked in the issue and the brush circle disappears and the mouse arrow becomes visible

 

When working with a mouse as input device, the chance to facing this issue is probably rare because this kind of operation, moving the mouse and clicking the button nearly at the same time is kindly unnatural.

But it looks different when using a pen tablet as input device, because now it becomes a more natural operation when hover the pen toward the tablet surface and then drop down onto the surface to start painting.

 

Kind regards

194 replies

Jqqerry
Inspiring
September 14, 2023

@jeromea13244388 Yes.... i agree.. I feel this bug is the most serious. Until this is fixed, I can't use the latest version.
If you want to use the latest version, you have to give up my retouching or not use brush, healing brush, cloneestamp at all......
25.0 is also an attractive release, but since 24.0.1 and later I've been testing this bug as you know and deleting and rolling back Photoshop as soon as I find it. I hope it will be fixed in the next version...

jeromea13244388
Inspiring
September 14, 2023

@JqqerryAt one point I thought the bug was (finally) entirely gone but I still noticed it after a while. As you said it, it happens more occasionally and randomly than before. Before, it showed each time i switched layers but now not so much... I'd have a hard time figuring out the reasons it appears.

Jqqerry
Inspiring
September 14, 2023

@jeromea13244388  hey jeromea, did you try and check this cursor things on current new version 25.0?

Jqqerry
Inspiring
September 13, 2023

PS 25.0

It doesn't happen as often as in ps24.5.
But it still happens. Difficult to reproduce.
Used to be consistent, now it happens occasionally.

So my opinion is that the bug has not been fixed. - Of course, it's not in the official fixed issue, so it's obvious.

jeromea13244388
Inspiring
August 26, 2023

@JqqerryI usually work on PSD around 4000x6000 px or 6000x9000. Now I work on the latest version of photoshop so I can't make comparisons to older versions. The only thing I reiterate is that the bug seems to disappear after a while on the same layer.

Jqqerry
Inspiring
August 26, 2023

@jeromea13244388 Are you experiencing this bug these days? I haven't tried beta 25.0.
I'm currently using 24.0.1, and yesterday I was retouching and while working on about 10 psd files at the same time I experienced the brush cursor turning into a window arrow again. This can be reproduced better in 24.5/24.6/24.7, but it certainly seems to be bugging as you said in the previous version.
Is it a compression or optimization issue for PSD files, as Adobe replied when he gave me the mail? What file format do you work with when you work?
I usually work with 8bit (sometimes 16bit) PSD files and the image size is usually 6000x8000px.
Sometimes I use tiff, but apart from the format of the file, the last time I tested it, I made a new document (small size/about 1000px) as soon as I opened Photoshop, and it got buggy as soon as I started the bug test, painting the brush.

jeromea13244388
Inspiring
July 26, 2023

@JqqerryYes, I received a mail, too, I answered as much as I could...

Jqqerry
Inspiring
July 26, 2023

@jeromea13244388 I got message and email from Adobe Team. Have you checked the email, too?
They suggested items that we can cross-validate and check. I'm not good enough, but I've answered so this can be fixed.

Jqqerry
Inspiring
July 26, 2023

@jeromea13244388 I can't try because it hasn't been updated in the update list yet.

But....

If you(or We) look at Fixed Issue tab...

 

July 2023 (version 24.7) release
Crash reports fixed through Photoshop beta usage
Select and Mask settings are not remembered upon relaunch
[Mac] Liquify and other filters lagging in Photoshop desktop
Open as Smart Object using PDF scale issue

 

It's not in the revision list here. A very minor bug that is usually limited to a certain version was sometimes solved when it was upgraded, but since this is a major bug... I think we should skip this 24.7 and wait for 24.8.... =(

jeromea13244388
Inspiring
July 26, 2023

Actually I got carried away, the bug is still here... But less here on higher resolutions ?? I give up on trying to understand.