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Participating Frequently
November 4, 2024

P: (CB 10031962) Photoshop Crashing When Using Adjustment Curves

  • November 4, 2024
  • 45 replies
  • 6513 views

Photoshop is constantly crashing when I adjust an adjustment curve. This problem has got much worse to the point where I can no longer use adjustment layers!

 

I'm using Apple Mac Book Pro M1 Max 

 

I have done a clean Photoshop install and replaced my preference file.

 

I am on the latest Mac os Sequoia 15.1 (24B83)

 

I am on the latest Photoshop 26.0

 

I have nothing else running and still, it crashes.

 

Any ideas?

45 replies

Mark.Dahm
Community Manager
Community Manager
March 19, 2025

@ninjaretoucher , @Benjamin299849658jvy @Jack Gill 

 

We have a nice detailed crash report, but have not been able to repro this in house. We have tried with a variety of M1, M2 and Intel hardware, and are wondering now if it might be a combination of M4 hardware and OS version. 

 

If any of you have the chance, could you share your Photoshop System Info so that we can investigate further?

 

From within Ps, go to Help > System info, and copy/paste.

 

Thanks for your patience as we track this down.

Mark.Dahm
Community Manager
Community Manager
March 11, 2025

@Benjamin299849658jvy , on it, thanks

Participating Frequently
March 11, 2025

Hey Mark, just to be clear the two recent crashes were in a group with a layer mask.

 

Thank you.

Participating Frequently
March 11, 2025

I can confirm I'm still getting ocasional crashes even on the latest version of photoshop. It always crashes when making adjustments on a curves ajustment layer. It happens almost everyday. I know four other retouchers having the same issue. We are all on mac. Please fix this.

Mark.Dahm
Community Manager
Community Manager
March 11, 2025

Thanks, on it. If you can work around using Curves adjustments in a layer group with a mask for now, then things shouldn't go sideways.

 

We think the issue is deep in our compositing code which we don't often touch, which would explain why it's been around for a long time. Evidently the patch from last December didn't entirely address every situation, so taking a look now.

Participating Frequently
March 11, 2025

Yes, I am. Often nested 2 or 3 groups down.

Mark.Dahm
Community Manager
Community Manager
March 11, 2025

@ninjaretoucher , 

 

Can you confirm whether you are using a layer group with a mask, then the curves adjustment layer is within that group? Trying to narrow down our focus to just this or something more, if you are seeing it outside a layer group. Thanks for the quick response!

Participating Frequently
March 11, 2025

Thanks Mark,

 

Yes, I thought the issue had been fixed until I had a couple of crashes lately. Always when using curves adjustment layers. I found making a save before using curves works.

 

Thanks

Mark.Dahm
Community Manager
Community Manager
March 11, 2025

@ninjaretoucher , @Jack Gill @barrycraig , @josephm98600417 @Benjamin299849658jvy 

 

We released a fix for this last December, but are seeing a few newish crashes trickling in as of March 2025; asking here if anyone who has been affecterd by this is still seeing the issue with the current release (26.4.1)?

Known Participant
December 23, 2024

I've been having exactly the same problem as described regulalry for probably a year. I've tried updating my operating system and photoshop to various versions, none of which have fixed the issue. I don't think its hardware related as I use various monitor, wacom, mouse and dock solutions and it still happens. 

 

The vast majority of the time im saving as a PSB, is this a common with everybody else having the problem? 

 

Extremly annoying issue especially when working on large files that take a long time to save.