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mikestapleton68
Participant
October 29, 2014
Released

P: Could not complete your request because of a program error.

i keep getting this message when i try to do anything in photoshop a second time what i mean is when first opened photoshop works when i close the first image the go to do anything else i get the message: Could not complete your request because of a program error.i have uninstalled and reinstalled photoshop cc but no difference i have taken a couple of screen shots which i hope will give you more information

i hope you can solve this problem as i am at my wits end

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    FeedbackCommunityMember
    Inspiring
    December 11, 2014
    You mean on ~/Library/Application Support/Adobe ?
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    labfly
    labfly
    Participating Frequently
    December 11, 2014
    I went into Adobe Info, unlocked it and clicked the gear and selected "Apply to Enclosed Items" - made my admin read + write and read only for others. (described above)
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    FeedbackCommunityMember
    Inspiring
    December 11, 2014
    "Collection was mutated while being enumerated. "

    That isn't a Photoshop error message.
    Which product and version are you using?
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    Biddlebugs
    Biddlebugs
    Participating Frequently
    December 11, 2014
    So, just changed permission on the "Application Support" folder...and was able to open about 10 PSD files before the error message appeared.

    CMD + O = *** Collection was mutated while being enumerated.

    File > Open = Could not complete your request because of a program error.
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    FeedbackCommunityMember
    Inspiring
    December 11, 2014
    Which folder had the permissions problem?
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    labfly
    labfly
    Participating Frequently
    December 10, 2014
    My reinstall didn't work. Went into Sharing and Permissions and now it appears to be working. Thank you!
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    Biddlebugs
    Biddlebugs
    Participating Frequently
    December 10, 2014
    Yes. did that.
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    J453
    Legend
    December 10, 2014
    Just to confirm, you clicked the little gear icon in the File Info dialog and selected ""Apply to enclosed items"?
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    splashby2
    splashby2
    Participating Frequently
    December 10, 2014
    Update...as it turns out mine will open 'recent files'...but not from open>
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    Biddlebugs
    Biddlebugs
    Participating Frequently
    December 10, 2014
    Unfortunately - Still getting the error message after 1st open..at times it allows me to open two documents...last attempt was able to open three before the error message appeared.
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