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Participant
Oct 26, 2021 9:14 PM UTC
Released

P: Crash on launch Photoshop 23.0 macOS

I was unable to open photoshop after I have perform the update today. It was constantly crashing. Please help.

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27 replies

Mohit Goyal
Community Manager
Community Manager
Nov 23, 2021 2:36 PM UTC

Hi all,  

 

We're happy to announce the release of Photoshop 23.0.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.0.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

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Rick Adams
Inspiring
Nov 13, 2021 2:55 PM UTC

Hello
This post was about crashing in MacOS. The "correct answer" is written to help PC users, there is no Mac equivalent to help the author of the post. However I tried 23.0.1 and it did launch. But, I went to open my Libraries tab and received the attached error. I see another update being required.

 I have never seen this error before.

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Inspiring
Nov 12, 2021 8:11 PM UTC

23.0.1 fixed it, but I'll file this just in case. Thanks.

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Legend
Nov 12, 2021 8:09 PM UTC

If you disable the "Spaces" plugin then the crash should go away.
To disable rename the "Spaces" folder in Plugins to "~Spaces".
Change
C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\Spaces
To:
C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\~Spaces

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Inspiring
Nov 7, 2021 2:39 PM UTC

Adobe and preferences are like oil and water.

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Participating Frequently
Nov 7, 2021 12:04 AM UTC

I have the same crashing problem with Photoshop 2022. I am on a Mac Pro and just upgraded to Monterey hoping it would fix the problem. Unfortunately not. I have tried all the suggestion here and from Adobes site, but no luck. I did not expect this fro a new program. 

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Claude Cere
Participating Frequently
Nov 3, 2021 1:48 AM UTC

Oh by the way, I'm not on Mac OS but on windows 10 and v 23.0 crash on opening.

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Claude Cere
Participating Frequently
Nov 3, 2021 1:45 AM UTC

I re-install the previous version 22.xxx and I will stick with it until the bugs are fixed.

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Claude Cere
Participating Frequently
Nov 3, 2021 1:20 AM UTC

I have tried all things suggested :

Reset by dragging on the desktop all preferences so Photoshop have create new one and it crashed soon after opening

Unchecked the graphic card box in the preference and start again, same result : crashed

Press shift when loading so Photoshop did not load the plug-in, no matter, no result.

Update driver for the graphic card and for Windows, always the same

 

Finally, I uninstall the 23.0 version and install the previous one. 

I cross my finger that everything will be fine for now

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Rick Adams
Inspiring
Nov 2, 2021 1:04 PM UTC

Hello

 

I can report that I had one session with the new versiov 23, and now it won't launch again.

I have completed the error report each and every time it crashed. I included my email address.

If it helps, the new version of Media Encoder will not launch eaither.

 

Here is the message I put into the error report, each time it crashed;

 

Hello

I uninstalled (did not save preferences) Ps23(2022) and reinstalled from Creative Cloud.

It asked if I wanted to reopen the previous windows, I said no. It failed again!

 

Model Name: Mac Pro
Model Identifier: MacPro7,1
Enclosure: Tower
Processor Name: 16-Core Intel Xeon W
Processor Speed: 3.2 GHz
Number of Processors: 1
Total Number of Cores: 16
L2 Cache (per Core): 1 MB
L3 Cache: 22 MB
Hyper-Threading Technology: Enabled
Memory: 96 GB
System Firmware Version: 1715.40.15.0.0 (iBridge: 19.16.10548.0.0,0)

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