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Participant
October 26, 2021

P: Crash on launch Photoshop 23.0 macOS

  • October 26, 2021
  • 27 replies
  • 12361 views

I was unable to open photoshop after I have perform the update today. It was constantly crashing. Please help.

This topic has been closed for replies.

27 replies

Rick Adams
Inspiring
November 2, 2021

Following this post for updates.

Legend
November 1, 2021

@JHMark You're primarily hitting this issue the OP has on this thread, but you're also hitting two crashes with DXO plug-ins: https://helpx.adobe.com/nz/photoshop/kb/crash-with-nik-plug-in.html

Participant
November 1, 2021

La última versión da constantemente problemas al abrir el programa.

Participating Frequently
October 31, 2021

I deleted ALL my Photoshop preferences all the way back to 2014.  After that Photoshop 2022 opened with a warning about insufficent graphics card memory.  So it's not using the graphics card but it works now. 

Toneman711
Participant
October 30, 2021

I'm having the same problem but I am a total rookie at trying to fix something like this. Where would I find the preferenes for 2021 Photoshop and 2022 Photoshop?  In Finder?

Inspiring
October 30, 2021

I have tried all the fixes suggested by Adobe. I enlarged the scope of permissions for the app which worked for a while. I've reverted to the previous version in order to continue working.

 

iMac (Retina 5K, 27-inch, 2020)

Big Sur and Monterey

Participating Frequently
October 28, 2021

I did what @envirobob did and copied the preferences from 2021 to 2022 folder and changed the name to 2022 and I was able to open the new Photoshop without a problem. I did make sure that I had uninstalled the new Photoshop first and then did not tell the new installer to delete older versions or to copy preferences (the same choices I made when it would not launch).

Participating Frequently
October 28, 2021

Hi Jeffery,

I just checked the folder and PSUserComfig does not exist. In fact, I searched my Mac for that and got no results. 
Thanks

Legend
October 27, 2021

@envirobob My guess is there was a PSUserConfig in your preferences folder to enable WinTab. Does that sound right?

Participating Frequently
October 27, 2021

Not map...mbp.  MacBook Pro