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Participant
October 26, 2021

P: Crash on launch Photoshop 23.0 macOS

  • October 26, 2021
  • 27 replies
  • 12422 views

I was unable to open photoshop after I have perform the update today. It was constantly crashing. Please help.

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27 replies

Rick Adams
Inspiring
November 2, 2021

Following this post for updates.

Legend
November 1, 2021

@JHMark You're primarily hitting this issue the OP has on this thread, but you're also hitting two crashes with DXO plug-ins: https://helpx.adobe.com/nz/photoshop/kb/crash-with-nik-plug-in.html

Participant
November 1, 2021

La última versión da constantemente problemas al abrir el programa.

Participating Frequently
October 31, 2021

I deleted ALL my Photoshop preferences all the way back to 2014.  After that Photoshop 2022 opened with a warning about insufficent graphics card memory.  So it's not using the graphics card but it works now. 

Toneman711
Participant
October 30, 2021

I'm having the same problem but I am a total rookie at trying to fix something like this. Where would I find the preferenes for 2021 Photoshop and 2022 Photoshop?  In Finder?

Inspiring
October 30, 2021

I have tried all the fixes suggested by Adobe. I enlarged the scope of permissions for the app which worked for a while. I've reverted to the previous version in order to continue working.

 

iMac (Retina 5K, 27-inch, 2020)

Big Sur and Monterey

Participating Frequently
October 28, 2021

I did what @envirobob did and copied the preferences from 2021 to 2022 folder and changed the name to 2022 and I was able to open the new Photoshop without a problem. I did make sure that I had uninstalled the new Photoshop first and then did not tell the new installer to delete older versions or to copy preferences (the same choices I made when it would not launch).

Participating Frequently
October 28, 2021

Hi Jeffery,

I just checked the folder and PSUserComfig does not exist. In fact, I searched my Mac for that and got no results. 
Thanks

Legend
October 27, 2021

@envirobob My guess is there was a PSUserConfig in your preferences folder to enable WinTab. Does that sound right?

Participating Frequently
October 27, 2021

Not map...mbp.  MacBook Pro