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Participant
Oct 28, 2021 1:52 PM UTC
Open for Voting

P: Crash on using Select Subject or Object Selection Tool on Windows

Just got the new update for Photoshop v23.0. I cannot use the object seletion tool anymore without Photoshop crashing after a few steps.

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236 replies

Participating Frequently
Dec 3, 2021 3:10 AM UTC

My computer was just upgraded a few months ago, and is still under warranty. So tomorrow I am taking back to the computer place and have them go through this machine and see if there are any issues that I am not aware of. Since the issue is repeatable, that makes it easier to spot where the issue might be. When I get some answers I will report. 

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Legend
Dec 3, 2021 1:28 AM UTC

You don't have to uninstall. You can have both installed concurrently.

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Participant
Dec 3, 2021 1:21 AM UTC

I will try 22.5.3, question do I unistall version 23 first and then install 22.5.3?

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Legend
Dec 3, 2021 1:07 AM UTC

@kowbok What problem are you "still experiencing"? The OP was seeing a crash of Photoshop which was fixed in the current release of Photoshop. Other people are reporting whole system freezes/crashes on Windows caused by a low level hardware or driver problem.

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markh44156571
Participating Frequently
Dec 2, 2021 8:09 PM UTC

Try version 22 (for me22.01 worked). Unless you need some new feature in 23.  I tried  all versions of 23 with no go. 

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Participant
Dec 2, 2021 7:58 PM UTC

I have version 23.0.2 and I am still experiencing  problems

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Legend
Dec 2, 2021 2:40 PM UTC

@scottm28807177 What exactly is "the same thing" you are seeing? The OP was seeing a crash of Photoshop which was fixed in the current release of Photoshop. Other people are reporting whole system freezes/crashes on Windows caused by a low level hardware or driver problem.

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Participating Frequently
Dec 2, 2021 3:54 AM UTC

This is exactly the same situation for me also.  Will have to wait for future more stable versions it seems

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Participating Frequently
Dec 1, 2021 5:04 AM UTC

I downloaded the latest Nvidia driver and made sure game over lay was turned off. Then I downloaded the latest PS update. I opened an image, clicked on the object tool and the computer instantly went into reboot mode. 

I have the PS version 22. 5.3. The object selection works.

 

I am done messing with version 23. I will wait for a later version and hope that someone can figure out what is wrong with the coding. 

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Legend
Nov 25, 2021 4:11 PM UTC