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Participant
October 28, 2021

P: Crash on using Select Subject or Object Selection Tool on Windows

  • October 28, 2021
  • 196 replies
  • 69395 views

Just got the new update for Photoshop v23.0. I cannot use the object seletion tool anymore without Photoshop crashing after a few steps.

This topic has been closed for replies.

196 replies

Participating Frequently
December 3, 2021

My computer was just upgraded a few months ago, and is still under warranty. So tomorrow I am taking back to the computer place and have them go through this machine and see if there are any issues that I am not aware of. Since the issue is repeatable, that makes it easier to spot where the issue might be. When I get some answers I will report. 

Legend
December 3, 2021

You don't have to uninstall. You can have both installed concurrently.

Participant
December 3, 2021

I will try 22.5.3, question do I unistall version 23 first and then install 22.5.3?

Legend
December 3, 2021

@kowbok What problem are you "still experiencing"? The OP was seeing a crash of Photoshop which was fixed in the current release of Photoshop. Other people are reporting whole system freezes/crashes on Windows caused by a low level hardware or driver problem.

markh44156571
Participating Frequently
December 2, 2021

Try version 22 (for me22.01 worked). Unless you need some new feature in 23.  I tried  all versions of 23 with no go. 

Participant
December 2, 2021

I have version 23.0.2 and I am still experiencing  problems

Legend
December 2, 2021

@scottm28807177 What exactly is "the same thing" you are seeing? The OP was seeing a crash of Photoshop which was fixed in the current release of Photoshop. Other people are reporting whole system freezes/crashes on Windows caused by a low level hardware or driver problem.

Participating Frequently
December 2, 2021

This is exactly the same situation for me also.  Will have to wait for future more stable versions it seems

Participating Frequently
December 1, 2021

I downloaded the latest Nvidia driver and made sure game over lay was turned off. Then I downloaded the latest PS update. I opened an image, clicked on the object tool and the computer instantly went into reboot mode. 

I have the PS version 22. 5.3. The object selection works.

 

I am done messing with version 23. I will wait for a later version and hope that someone can figure out what is wrong with the coding. 

Legend
November 25, 2021