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SimplTrix
Inspiring
June 17, 2022

P: Create new window not reflecting right dimensions from clipboard

  • June 17, 2022
  • 217 replies
  • 63367 views

Hello, I am having an issue with photoshop where File > New > is not auto-inputting the clipboard size into the canvas size for the new document. This has worked on every version of photoshop until this point. I sadly ended up on version 23.3.2 (photoshop just updated itself in the last couple days I guess without me noticing, and I am pretty sure I had that auto update turned off since I reverted back to 22.2 a couple weeks ago, sigh)

 

Have you guys considered testing your product before launching updates? I reverted back to 22.2 because of all the bugs I was experiencing with the latest versions. Seems turning auto update off cant even save me. 

 

 

{Thread title modified by moderator}

    217 replies

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    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    August 3, 2022

    Oh that's useful Jane.  It's been driving me crazy!  

      D
      ddegraaf10
      Participant
      August 2, 2022

      Hello, 

       

      I am now experiencing this problem with incorrect clipboard dimensions on 23.4.2 - the 'legacy New document' preference setting works as a workaround, but this bug already effected today's productivity. 

       

      As others have stated, this feature has been stable for what seems like 20 years or more. Please keep the basics working 🙂 

       

       

       

       

       

        S
        squirrelchew
        Known Participant
        August 1, 2022

        Using the legacy new doc interface is a legitimate workaround for this, excellent.

        S
        Social Force™
        Participant
        August 1, 2022

        Its working thank you so much!

          jmcbade
          jmcbade
          Known Participant
          August 1, 2022

          MAC OS 12.5 but this is since the last PS Update 12 days ago

          Steps:

          Copy a selection in PS

          Go outside PS and use the OS to copy something to the clipboard

          Go back to PS and try to make a new document

          PS STILL thinks the clipboard demsions are the last copy inside PS, but will paste the external to PS content into the internal last dimensions.

           

          Expected behavior is PS will create a new document using the new and current clipboard dimensions.

          jane-e
          Community Expert
          jane-eCommunity Expert
          Community Expert
          August 1, 2022

           

          Expected behavior is PS will create a new document using the new and current clipboard dimensions.

          By @jmcbade

           

          This is a known bug and the engineers are working on a fix. One of several workarounds is to click another preset, such as "Default", then click the preset for Clipboard again. Does that work for you?

           

          Jane

           

          robertp68490713
          robertp68490713
          Participant
          July 31, 2022

          When copying an image to the clipboard, the 'new image' dialog shows the right size in the selected 'tile', but when creating the new image, the size is wrong. You need to CLICK the tile to get the size right.

          D
          Darthsaiyan
          Participating Frequently
          July 31, 2022

          Function that worked for 25 years now just is buggy and unusable, Adobe you need to FIX this ASAP.

          Photoshop 23.2.2 on MacOS 12.3

          But this is affecting all my rigs, Macs and PCs alike!

           

          It used to be that when you copied something on a layer (CTRL+C or CMD+C), and CTRL/CMD+N (New file) the resolution of the new document would Automatically match the resolution of what was copied. This doesn't work AT ALL anymore. Now there is a clipboard icon matching this resolution (first of all, this new change of behavior is wrong, second, it doesn't work), but clickling that doesn't set it to the right resolution and Photoshop will create the document with whatever last values were used no matter what you clik on the left panel. This is the most BASIC of BASIC of functions and it's broken now. 

           

          Please fix this, preferrably for yesterday.

          Thanks in advance.

          Chris

          TheDigitalDog
          TheDigitalDog
          Inspiring
          July 31, 2022

          On my Mac, works exactly as it always has; the pasted data is the same resolution.

          Do you have preferences set for "Use Legacy New Document" check box on or off? I'm using Legacy; it works just fine, give that a try if off. 

          Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
          S
          skottieo
          Participant
          July 28, 2022

          Since I updated Photoshop I have been having issues with Copy & Copy Merged. Prior to the update, when I would copy something and open a new file to paste, it would retain the size of the copied area. Now it is opening a new file with completely different dimensions. It is extremely frustrating as it really slows down my productivity as I do a lot of copying and pasting in my work.

           

          I have upgraded my MacBook Pro (16-inch, 2021) to macOS Monterey, Version 12.5, restarted multiple times, ran Disk Utility, etc. and I am still seeing this issue.

          I have been working in Photoshop since it's first release, so I am not a newbie. What is odd is that this is happening with both Copy & Copy Merged and layered files and files with no layers. I am not having this issue on my work computer as I have not upgraded Photoshop there and am afraid to do so if this persists. 

          Is this issue known and being worked on? Or has somthing changed and there is a new setting that needs to be changed? Thank you.

            jane-e
            Community Expert
            jane-eCommunity Expert
            Community Expert
            July 28, 2022

            Now it is opening a new file with completely different dimensions.

            By @skottieo

            Hi

            This is a known bug and the engineers are working on a fix. There are several workarounds. One is to select another preset, such as "Default", then click back on the preset for "Clipboard".

             

            Jane

             

              C
              cyberjimo
              Participant
              July 27, 2022

              Issue: 

              When trying to create a new document for the clipboard. The preset details don't automatically up the width and height, it is still whatever that last document size was. You have to click on another document preset and then back onto the clipboard to get the resolution to update. 

               

              • Photoshop version: 23.4.2
              • OS: MaCOS 12.4


              Steps to reproduce:

              1. Cut and paste any image into the clipboard.
              2. Photoshop > open a new file.
              3. Clipboard displays the correct image size but the preset details are not automatically updating

               

              Expected result: Preset details automatically update to clipboard size.
              Actual result: Preset details are previous document size.

                S
                SimplTrixAuthor
                Inspiring
                July 26, 2022

                @smeckdesigns so I think that is actually 2 different problems

                 

                The canvas size not updating properly to the "Copied" image dimensions is a bug introduced in the latest 23.4 version

                 

                Photoshop "Pasting" the previous/old image is a different problem that has been  plaguing me for some time. I actually started a different thread on it, though it seems to just get swept under the rug. I encourage you to post there too, to get more eyes on it. 


                https://community.adobe.com/t5/photoshop-ecosystem-discussions/bug-clipboard-problem-sometimes-can-t-paste-images-into-existing-canvas/m-p/13044906#M655092

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