Inspiring

P: Create new window not reflecting right dimensions from clipboard

Forum|Forum|3 years ago
June 17, 2022
217 replies
63368 views

Hello, I am having an issue with photoshop where File > New > is not auto-inputting the clipboard size into the canvas size for the new document. This has worked on every version of photoshop until this point. I sadly ended up on version 23.3.2 (photoshop just updated itself in the last couple days I guess without me noticing, and I am pretty sure I had that auto update turned off since I reverted back to 22.2 a couple weeks ago, sigh)

Have you guys considered testing your product before launching updates? I reverted back to 22.2 because of all the bugs I was experiencing with the latest versions. Seems turning auto update off cant even save me.

{Thread title modified by moderator}

Windows

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Wednesday Dessauer

Inspiring

A common operation I would perform is to copy a selection, create a new document which defaults to that clipboard size and then paste in those pixels.

What I am finding in PS Beta is that although the new document defaults appear with the current clipboard dimensions highlighted in 'your recent items' on the left, the right panel 'Preset Details' actually holds the previously specification list.

Furthermore clicking on the clipboard option on the left still does not update these details. I have to click onto another default first, then back onto 'clipboard' in order to get those details for the new document.

Pete.Green

Community Manager

Thanks Wednesday, you're right about this one. The team is aware of this and working on a fix, though this is not specific to beta at this time.

D

default5lb629282878

Participant

It is July 19th and this issue is still there. I LIKE the current new file interface and don't want to have to use the legacy. Please fix!

O

One4yu2c

Participant

To follow up on my previous post, I applied the 23.4.2 update today and the problem persists (I've also since upgraded from Windows 10 Pro to Windows 11 Pro).

That is supremely disappointing, given this issue's annoyance level and what should be a simple fix on the developer side. I understand there are workarounds, but none are ideal for various reasons.

D

default1yp3gmiu3hrt

Participant

It works. Thanks a lot!

D

default1yp3gmiu3hrt

Participant

Guten Tag,

seit etwa zwei Wochen habe ich das Problem, wenn ich ein neues Dokument aus der Zwischenablage erstellen möchte, dass Photoshop das neue Dokument immer zu groß wählt und nicht meht genau passgenau.

Hat jemand eine Idee?

Vielen Dank!

Viele Grüße

Christian

nikunj.m

Community Manager

Merging the thread with existing conversation about this issue. Please try the workarounds suggested in the conversation.

Enchanted_difference1549

Inspiring

Yeah this is the only way at the moment.

To make it even simpler you can do it with the keyboard only:

CMD+N > right arrow > left arrow > enter

(I guess in Win too)

lpalmeida

Participating Frequently

After the update when i made a copy and paste the canvas size was correct, but now with the new update all is mess up... not the correct canvas size or unit. i already made the preferences reset, but did not work.

Note: The dreamweaver update was the same lots of problems

MacOS: 10.15.7

Photoshop: 23.4.2

Ged_Traynor

Community Expert

Hi

This issue has already been reported and as of yet has not been fixed, there are some workarounds in this thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-create-new-window-not-reflecting-right-dimensions-from-clipboard/idi-p/13015694

B

BroadcastSunny

Participating Frequently

Sameer K - that fixed my issue in Photoshop clipboard but then I went into After Effects which consistently crashed until I changed ~UXP to UXP again
I look forward to a new photoshop update

T

Tom Haflinger

Participant

Usually, I can take a screencap or a Win+Shift+S regional screencap, hop into Photoshop, start a new document where "clipboard" is already selected, paste it in, and then just go from there. The new document matches the dimensions of the screencap I did, of course.

But over the past couple of weeks, the dimensions of the new document don't match the dimensions of my screencap. The work around, I've found, is that if I click some other dimension option in the New dialog and then click back to clipboard, then the dimensions update to match the actual thing.

It's not a lot of work, but it's a bug. If "Clipboard" is the already-selected option in my New Dialog, then it should obviously be the dimensions of the current clipboard without requiring me to click a different option and then click back to the thing I already want and have come to expect.