Inspiring

P: Create new window not reflecting right dimensions from clipboard

Forum|Forum|3 years ago
June 17, 2022
217 replies
63368 views

Hello, I am having an issue with photoshop where File > New > is not auto-inputting the clipboard size into the canvas size for the new document. This has worked on every version of photoshop until this point. I sadly ended up on version 23.3.2 (photoshop just updated itself in the last couple days I guess without me noticing, and I am pretty sure I had that auto update turned off since I reverted back to 22.2 a couple weeks ago, sigh)

Have you guys considered testing your product before launching updates? I reverted back to 22.2 because of all the bugs I was experiencing with the latest versions. Seems turning auto update off cant even save me.

{Thread title modified by moderator}

Windows

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Y

yakyak

Participant

Thank you so much Complexity, this was causing me so many issues its unbeleivable it was even a problem to begin with. This fixed it and the legacy new doc works faster too.

joeh87907460

Inspiring

They set it to try to trick people into "saving to the stupid cloud". To undo that mess, go to preferences > File Handling > Default File Location:, then select from the drop down menu "On Your Computer" and you should be rid of the "save to cloud junk"...

They really need to fix this and roll out a corrected update RIGHT NOW.

Fred_D

Participant

Same problem, what a waste of time!
++ SimplTrix "Have you guys considered testing your product before launching updates?"

hellopaul4

Inspiring

1. Edit > Copy an area, layer, etc.

2. File > New

3. Choose "Clipboard"

4. Dimensions of new file do not match the clipboard contents

Workaround: In the New File dialog box, choose something else (eg. some custom size) then click back on "Clipboard", and the Preset Details will be populated with the clipboard's correct dimensions.

Phil Pickering

Legend

Hi Paul,

This a widely-reported bug in the current version of Photoshop and Adobe engineers are working on a fix.

In the meantime, a quicker workaround for you to use would be to go into your Photoshop Preferences and in the General section, click the checkmark next to the Use Legacy "New Document" Interface option.

Hope that helps,

Phil

Bojan Živković11378569

Community Expert

In Photoshop 23.4.1 on Win 11 ver 10.0.22000 with image in clipboard, Photoshop will display and highlight clipboard preset but will ignore it on the right side in the preset details section as shown on screenshot. When Create button is clicked Ps will create document using right hand (Preset details) side values.

Work around is to click on any other preset then to click back to Clipboard preset to have proper values in Preset Detail section (right hand side of the dialogue).

Ged_Traynor

Community Expert

@Bojan Živković11378569 Did you see this thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-create-new-window-not-reflecting-right-dim...

khellstr

Known Participant

In earlier version, when you had an image in clipboard and created new file, Photoshop automatically set Widht and Height to match the image in Clipboard.

Now it has the Clipboard "item" selected, but the Withd and Height aren't matched to that.

You have to select some other item, and then reselect the Clipboard item to get those dimensions right.

This is missleading and adds annoying extra steps.

J E L

Community Expert

Hi @khellstr, yes, this is a known issue. Please check Use Legacy “New Document” Interface on the General tab and the issue will be fixed. Let us know if not.

H

Ham1000

Inspiring

It's almost like Adobe know that when they roll out updates that half the things aren't going to work so they include the legacy buttons! I've had so many problems with Photoshop and Indesign recently that it hurts! More stringent testing before rolling out updates please...

P

Pierre Charpentier

Participant

Bonjour,

une sorte de bug étrange est apparu lors de la dernière mise-à-jour (23.4.1) quand on veut créer un nouveau document depuis le presse-papier.

D'habitude, Photoshop détectait le format de la capture d'écran et la plaçait dans les "formats réçents", ce qui permettait de cliquer directement sur "Créer" ("Create") ou d'appuyer sur Entrée et ensuite on n'avait qu'à Ctrl+V pour placer notre capture d'écran sur le canvas.

Le problème maintenant c'est que, bien que Photoshop continue de proprement détecter les dimensions de la capture et de le mettre dans les formats récents, ce dernier n'est pas réellement sélectionné (même si l'encadrement bleu le montre comme tel, les dimensions à droites sont incorrectes), et il faut cliquer sur un autre format réçent (par exemple à sa droite, re-cliquer dessus ne fait rien) avant de re-cliquer dessus et enfin de cliquer "Créer" ou d'appuyer sur Entrée pour avoir avoir un document aux bonnes dimensions.

Le bug est présent sous Windows 10 et 11, testé sur 2 PC différents, merci de résoudre ce problème assez stupide qui ajoute 2 clics inutiles à une opération qui n'en prennait qu'un auparavant.

PS : Je suis certains qu'implémenter les NFTs dans l'appli au détriments de fonctionalité de bases qui fonctionnaient parfaitement bien ravi les développeurs et les actionnaires, surtout quand on leur paye nos licences 60€ par mois à vie.

Pierrick25129548yo6h

Participant

oui c'est vraiment pénible ! J'espère qu'un patch va corriger ça rapidement

crisgross

Participant

Thank you.

D

default9bb8q5y2dqfw

Participant

Photoshop used to open a new document at the same size as an item copied from another software or another photoshop file. this no longer happens and I found it really useful. has this feature gone, have I clicked something or is it no longer able to recognise what I've copied and open a canvas at the same size?

Ged_Traynor

Community Expert

Hi

It's a bug in version 23.4.1

https://community.adobe.com/t5/photoshop-ecosystem-bugs/clipboard-preset-is-ignored-in-23-4-1/idc-p/13052737#M59939

W

Will23002471oc00

Participant

What [cursing removed by moderator] are the engineers at Adobe doing? We've had the same filter options for fifteen years. Guess they're too busy breaking things that work like copy/paste or arrows to give 2D artists any meaningful new functionality. Just a tip, for the cost of one month of Photoshop you can buy Procreate forever. Maybe you guys should [abuse removed by moderator] while you still have a job.

D

davidtavcar

Participant

Mac OS 12.1 and 12.4

Photoshop 23.1.0 and 23.4.1

When I work on a document using healing brush and doing daily retouching of some RGB image, I have random canvas "freeze" as it does not update any more. I need to close the document, re-open and hope to finish editing without much freezing. It helps however if I turn off Overscroll, Enable Flick Panning, Animated Zoom. Attached I am sending you a video for a proof 🙂

PhotoshopPreview.zip

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