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Inspiring
August 22, 2012

P: CS4, CS5, CS6, CC: Cursor disappears on Mountain Lion (MacOS 10.8)

  • August 22, 2012
  • 308 replies
  • 2576 views

My cursor keeps disappearing with CS4 and CS5. This started after I installed Mountain Lion. I have noticed this on 2 different iMacs, one at home and one at work.

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    308 replies

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    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 20, 2012
    As with many other problems, uninstalling Adobe Flash Player from the system (or better yet, never installing it in the first place) resolves this problem.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 20, 2012
    Ain't you all.
    K
    kemper_f
    Participating Frequently
    November 9, 2012
    Have you tried deleting your prefs file? This has worked for me going on over a week now. I think my issue is resolved.
    E
    EricDuboisMDD
    Inspiring
    November 9, 2012
    I have the same problem intermittently with a Mac Pro, Mac OX X 10.8.2, ATI Radeon HD 5770 1024 MB.

    I was able to re-create it consistently following Antonio's suggestion of going in full screen mode then back to floating windows. When this happens, the cursor is still visible while I'm in the document's viewport but disappears as soon as I leave the viewport (when it would normally switch to an arrow). Changing the brush size does not make the cursor disappear inside the window, but changing tool (using key command) does.

    This seems to happen only with a large brush size. I was not able to re-create the problem with a standard or precise cursor.

    My workaround is to switch to another app (command-tab) and back to Photoshop. This restores the cursor (for a while).
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 9, 2012
    Contact Apple and let them know that you would like it fixed.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 8, 2012
    How can I overcome this problem?
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 8, 2012

    that's another issue -- and a bug in the OS code It was trying to draw a control, and failed when it tried to get the font size information -- we've seen that OS bug before, but I didn't realize it was still a problem in 10.8. Although, if both problems are related, it might point Apple toward the cause.

    A
    Andy C Hook
    Participating Frequently
    November 8, 2012

    I used Adobe Uninstaller, deleted preferences, then updated to the latest CS5 verions, shut down, and bingo - crashed again- as soon as I used my Wacom rapidly, it hung then crashed.
    Here's the crash report - maybe this is another issue now????
    Process: Adobe Photoshop CS5 [390]
    Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
    Identifier: com.adobe.Photoshop
    Version: 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
    Code Type: X86-64 (Native)
    Parent Process: launchd [156]
    User ID: 501

    Date/Time: 2012-11-08 15:12:04.577 +1100
    OS Version: Mac OS X 10.8.2 (12C60)
    Report Version: 10

    Interval Since Last Report: 215960 sec
    Crashes Since Last Report: 26
    Per-App Interval Since Last Report: 332517 sec
    Per-App Crashes Since Last Report: 10
    Anonymous UUID: 3F18B209-680B-EBA1-E1BF-C06C5E7C7C14

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00007f7f71463e20

    VM Regions Near 0x7f7f71463e20:
    CG backing stores 00000001c9dd4000-00000001ca0d4000 [ 3072K] rw-/rw- SM=SHM
    -->
    STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0

    Application Specific Information:
    objc_msgSend() selector name: release

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libobjc.A.dylib 0x00007fff8bd5e750 objc_msgSend_vtable14 + 16
    1 com.apple.CoreFoundation 0x00007fff8782185a CFRelease + 170
    2 com.apple.CoreFoundation 0x00007fff87825e36 __CFBasicHashDrain + 486
    3 com.apple.CoreFoundation 0x00007fff8785af8f CFDictionaryRemoveAllValues + 335
    4 com.apple.HIToolbox 0x00007fff8cfcc0e8 TThemeTextCache::Release(TThemeText*) + 322
    5 com.apple.HIToolbox 0x00007fff8cfca555 DataEngine::GetTextDimensions(void const*, double, HIThemeTextInfo*, double*, double*, double*) + 329
    6 com.apple.HIToolbox 0x00007fff8cfca3d4 HIThemeGetTextDimensions + 201
    7 com.adobe.Photoshop 0x00000001000d13cf 0x100000000 + 857039
    8 com.adobe.Photoshop 0x00000001000d15fc 0x100000000 + 857596
    9 com.adobe.Photoshop 0x00000001000d16d8 0x100000000 + 857816
    10 com.adobe.Photoshop 0x00000001000e405a 0x100000000 + 933978
    11 com.adobe.Photoshop 0x00000001000dcc29 0x100000000 + 904233
    12 com.adobe.Photoshop 0x00000001000dcd1d 0x100000000 + 904477
    13 com.adobe.Photoshop 0x00000001000e84e4 0x100000000 + 951524
    14 com.adobe.Photoshop 0x000000010096404c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6847408
    15 com.adobe.Photoshop 0x000000010097ce19 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 6949245
    16 com.adobe.Photoshop 0x000000010007b11b 0x100000000 + 504091
    17 com.adobe.Photoshop 0x0000000100069dfb 0x100000000 + 433659
    18 com.adobe.Photoshop 0x00000001000660df 0x100000000 + 418015
    19 com.adobe.Photoshop 0x00000001012e05aa AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793870
    20 com.apple.Foundation 0x00007fff845c4513 __NSFireTimer + 96
    21 com.apple.CoreFoundation 0x00007fff87868da4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    22 com.apple.CoreFoundation 0x00007fff878688bd __CFRunLoopDoTimer + 557
    23 com.apple.CoreFoundation 0x00007fff8784e099 __CFRunLoopRun + 1513
    24 com.apple.CoreFoundation 0x00007fff8784d6b2 CFRunLoopRunSpecific + 290
    25 com.apple.HIToolbox 0x00007fff8cfd40a4 RunCurrentEventLoopInMode + 209
    26 com.apple.HIToolbox 0x00007fff8cfd3e42 ReceiveNextEventCommon + 356
    27 com.apple.HIToolbox 0x00007fff8cfd3cd3 BlockUntilNextEventMatchingListInMode + 62
    28 com.apple.AppKit 0x00007fff8222e613 _DPSNextEvent + 685
    29 com.apple.AppKit 0x00007fff8222ded2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    30 com.apple.AppKit 0x00007fff82225283 -[NSApplication run] + 517
    31 com.adobe.Photoshop 0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608
    32 com.adobe.Photoshop 0x00000001012e0f01 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796261
    33 com.adobe.Photoshop 0x00000001000682e6 0x100000000 + 426726
    34 com.adobe.Photoshop 0x00000001002371f1 0x100000000 + 2322929
    35 com.adobe.Photoshop 0x0000000100237281 0x100000000 + 2323073
    36 com.adobe.Photoshop 0x00000001000022f4 0x100000000 + 8948

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x00007fff81744d16 kevent + 10
    1 libdispatch.dylib 0x00007fff85920dea _dispatch_mgr_invoke + 883
    2 libdispatch.dylib 0x00007fff859209ee _dispatch_mgr_thread + 54

    Thread 2:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 com.adobe.amt.services 0x0000000107f23c53 AMTConditionLock::LockWhenCondition(int) + 37
    3 com.adobe.amt.services 0x0000000107f1ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
    4 com.adobe.amt.services 0x0000000107f23cbe AMTThread::Worker(void*) + 28
    5 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    6 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 3:
    0 libsystem_kernel.dylib 0x00007fff817426da semaphore_timedwait_trap + 10
    1 com.apple.CoreServices.CarbonCore 0x00007fff85b4f593 MPWaitOnSemaphore + 79
    2 MultiProcessor Support 0x000000010f035b93 ThreadFunction(void*) + 69
    3 com.apple.CoreServices.CarbonCore 0x00007fff85b4f7e4 PrivateMPEntryPoint + 58
    4 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    5 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 4:
    0 libsystem_kernel.dylib 0x00007fff817426da semaphore_timedwait_trap + 10
    1 com.apple.CoreServices.CarbonCore 0x00007fff85b4f593 MPWaitOnSemaphore + 79
    2 MultiProcessor Support 0x000000010f035b93 ThreadFunction(void*) + 69
    3 com.apple.CoreServices.CarbonCore 0x00007fff85b4f7e4 PrivateMPEntryPoint + 58
    4 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    5 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 5:
    0 libsystem_kernel.dylib 0x00007fff817426da semaphore_timedwait_trap + 10
    1 com.apple.CoreServices.CarbonCore 0x00007fff85b4f593 MPWaitOnSemaphore + 79
    2 MultiProcessor Support 0x000000010f035b93 ThreadFunction(void*) + 69
    3 com.apple.CoreServices.CarbonCore 0x00007fff85b4f7e4 PrivateMPEntryPoint + 58
    4 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    5 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 6:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 com.apple.CoreServices.CarbonCore 0x00007fff85b78214 TSWaitOnCondition + 108
    3 com.apple.CoreServices.CarbonCore 0x00007fff85b783eb TSWaitOnConditionTimedRelative + 132
    4 com.apple.CoreServices.CarbonCore 0x00007fff85adab24 MPWaitOnQueue + 252
    5 AdobeACE 0x000000010598a18d 0x105950000 + 237965
    6 AdobeACE 0x0000000105989b3a 0x105950000 + 236346
    7 com.apple.CoreServices.CarbonCore 0x00007fff85b4f7e4 PrivateMPEntryPoint + 58
    8 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    9 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 7:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 com.apple.CoreServices.CarbonCore 0x00007fff85b78214 TSWaitOnCondition + 108
    3 com.apple.CoreServices.CarbonCore 0x00007fff85b783eb TSWaitOnConditionTimedRelative + 132
    4 com.apple.CoreServices.CarbonCore 0x00007fff85adab24 MPWaitOnQueue + 252
    5 AdobeACE 0x000000010598a18d 0x105950000 + 237965
    6 AdobeACE 0x0000000105989b3a 0x105950000 + 236346
    7 com.apple.CoreServices.CarbonCore 0x00007fff85b4f7e4 PrivateMPEntryPoint + 58
    8 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    9 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 8:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 com.apple.CoreServices.CarbonCore 0x00007fff85b78214 TSWaitOnCondition + 108
    3 com.apple.CoreServices.CarbonCore 0x00007fff85b783eb TSWaitOnConditionTimedRelative + 132
    4 com.apple.CoreServices.CarbonCore 0x00007fff85adab24 MPWaitOnQueue + 252
    5 AdobeACE 0x000000010598a18d 0x105950000 + 237965
    6 AdobeACE 0x0000000105989b3a 0x105950000 + 236346
    7 com.apple.CoreServices.CarbonCore 0x00007fff85b4f7e4 PrivateMPEntryPoint + 58
    8 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    9 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 9:
    0 libsystem_kernel.dylib 0x00007fff81744386 __semwait_signal + 10
    1 libsystem_c.dylib 0x00007fff8c1d2800 nanosleep + 163
    2 com.adobe.PSAutomate 0x0000000112a82e4b ScObjects::Thread::sleep(unsigned int) + 59
    3 com.adobe.PSAutomate 0x0000000112a64d83 ScObjects::BridgeTalkThread::run() + 163
    4 com.adobe.PSAutomate 0x0000000112a82f46 ScObjects::Thread::go(void*) + 166
    5 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    6 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 10:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 com.adobe.adobeswfl 0x000000011398789d APXGetHostAPI + 2465805
    3 com.adobe.adobeswfl 0x00000001137405e9 APXGetHostAPI + 77145
    4 com.adobe.adobeswfl 0x00000001139879b1 APXGetHostAPI + 2466081
    5 com.adobe.adobeswfl 0x0000000113987d1a APXGetHostAPI + 2466954
    6 com.adobe.adobeswfl 0x0000000113987e49 APXGetHostAPI + 2467257
    7 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    8 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 11:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 com.adobe.adobeswfl 0x000000011398789d APXGetHostAPI + 2465805
    3 com.adobe.adobeswfl 0x00000001137405e9 APXGetHostAPI + 77145
    4 com.adobe.adobeswfl 0x00000001139879b1 APXGetHostAPI + 2466081
    5 com.adobe.adobeswfl 0x0000000113987d1a APXGetHostAPI + 2466954
    6 com.adobe.adobeswfl 0x0000000113987e49 APXGetHostAPI + 2467257
    7 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    8 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 12:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 com.adobe.adobeswfl 0x000000011398789d APXGetHostAPI + 2465805
    3 com.adobe.adobeswfl 0x00000001137405e9 APXGetHostAPI + 77145
    4 com.adobe.adobeswfl 0x00000001139879b1 APXGetHostAPI + 2466081
    5 com.adobe.adobeswfl 0x0000000113987d1a APXGetHostAPI + 2466954
    6 com.adobe.adobeswfl 0x0000000113987e49 APXGetHostAPI + 2467257
    7 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    8 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 13:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 com.adobe.adobeswfl 0x000000011398789d APXGetHostAPI + 2465805
    3 com.adobe.adobeswfl 0x00000001137405e9 APXGetHostAPI + 77145
    4 com.adobe.adobeswfl 0x00000001139879b1 APXGetHostAPI + 2466081
    5 com.adobe.adobeswfl 0x0000000113987d1a APXGetHostAPI + 2466954
    6 com.adobe.adobeswfl 0x0000000113987e49 APXGetHostAPI + 2467257
    7 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    8 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 14:
    0 libsystem_kernel.dylib 0x00007fff81742686 mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff81741c42 mach_msg + 70
    2 com.apple.CoreFoundation 0x00007fff87848803 __CFRunLoopServiceMachPort + 195
    3 com.apple.CoreFoundation 0x00007fff8784dee6 __CFRunLoopRun + 1078
    4 com.apple.CoreFoundation 0x00007fff8784d6b2 CFRunLoopRunSpecific + 290
    5 com.apple.CoreMediaIO 0x00007fff84f676f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
    6 com.apple.CoreMediaIO 0x00007fff84f5f2de CAPThread::Entry(CAPThread*) + 156
    7 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    8 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 15:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cfc3 _pthread_cond_wait + 927
    2 com.adobe.adobeswfl 0x0000000113987869 APXGetHostAPI + 2465753
    3 com.adobe.adobeswfl 0x00000001139a40ec APXGetHostAPI + 2582620
    4 com.adobe.adobeswfl 0x00000001139879b1 APXGetHostAPI + 2466081
    5 com.adobe.adobeswfl 0x0000000113987d1a APXGetHostAPI + 2466954
    6 com.adobe.adobeswfl 0x0000000113987e49 APXGetHostAPI + 2467257
    7 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    8 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 16:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cfc3 _pthread_cond_wait + 927
    2 com.adobe.adobeswfl 0x0000000113987869 APXGetHostAPI + 2465753
    3 com.adobe.adobeswfl 0x0000000113b21e6f APXGetHostAPI + 4146655
    4 com.adobe.adobeswfl 0x00000001139879b1 APXGetHostAPI + 2466081
    5 com.adobe.adobeswfl 0x0000000113987d1a APXGetHostAPI + 2466954
    6 com.adobe.adobeswfl 0x0000000113987e49 APXGetHostAPI + 2467257
    7 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    8 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 17:
    0 libsystem_kernel.dylib 0x00007fff817442aa __recvfrom + 10
    1 ServiceManager-Launcher.dylib 0x000000011607e982 Invoke + 54020
    2 ServiceManager-Launcher.dylib 0x000000011607dadf Invoke + 50273
    3 ServiceManager-Launcher.dylib 0x000000011607cb26 Invoke + 46248
    4 ServiceManager-Launcher.dylib 0x000000011607cb81 Invoke + 46339
    5 ServiceManager-Launcher.dylib 0x000000011607cc02 Invoke + 46468
    6 ServiceManager-Launcher.dylib 0x000000011607730d Invoke + 23695
    7 ServiceManager-Launcher.dylib 0x00000001160774a6 Invoke + 24104
    8 ServiceManager-Launcher.dylib 0x0000000116077f2f Invoke + 26801
    9 ServiceManager-Launcher.dylib 0x000000011607801d Invoke + 27039
    10 ServiceManager-Launcher.dylib 0x000000011607b31f Invoke + 40097
    11 ServiceManager-Launcher.dylib 0x000000011607b5c5 Invoke + 40775
    12 ServiceManager-Launcher.dylib 0x000000011607bb84 Invoke + 42246
    13 ServiceManager-Launcher.dylib 0x000000011607bd71 Invoke + 42739
    14 ServiceManager-Launcher.dylib 0x000000011606ddaf Login + 1773
    15 ServiceManager-Launcher.dylib 0x000000011606f295 Login + 7123
    16 ServiceManager-Launcher.dylib 0x000000011607c2a8 Invoke + 44074
    17 ServiceManager-Launcher.dylib 0x000000011607e6c1 Invoke + 53315
    18 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    19 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 18:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cfc3 _pthread_cond_wait + 927
    2 com.apple.CoreServices.CarbonCore 0x00007fff85b7840a TSWaitOnConditionTimedRelative + 163
    3 com.apple.CoreServices.CarbonCore 0x00007fff85b77f71 TSWaitOnSemaphoreCommon + 265
    4 com.apple.CoreServices.CarbonCore 0x00007fff85b3bb97 AsyncFileThread(void*) + 257
    5 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    6 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 19:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 libtbb.dylib 0x0000000106bee22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
    3 libtbb.dylib 0x0000000106bf8b84 tbb::internal::CustomScheduler::wait_for_all(tbb::task&, tbb::task*) + 1858
    4 libtbb.dylib 0x0000000106bf0e3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
    5 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    6 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 20:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 libtbb.dylib 0x0000000106bee22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
    3 libtbb.dylib 0x0000000106bf8b84 tbb::internal::CustomScheduler::wait_for_all(tbb::task&, tbb::task*) + 1858
    4 libtbb.dylib 0x0000000106bf0e3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
    5 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    6 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 21:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 libtbb.dylib 0x0000000106bee22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
    3 libtbb.dylib 0x0000000106bf8b84 tbb::internal::CustomScheduler::wait_for_all(tbb::task&, tbb::task*) + 1858
    4 libtbb.dylib 0x0000000106bf0e3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
    5 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    6 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 22:
    0 libsystem_kernel.dylib 0x00007fff817440fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff8c14cf89 _pthread_cond_wait + 869
    2 libtbb.dylib 0x0000000106bee22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
    3 libtbb.dylib 0x0000000106bf8b84 tbb::internal::CustomScheduler::wait_for_all(tbb::task&, tbb::task*) + 1858
    4 libtbb.dylib 0x0000000106bf0e3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
    5 libsystem_c.dylib 0x00007fff8c148742 _pthread_start + 327
    6 libsystem_c.dylib 0x00007fff8c135181 thread_start + 13

    Thread 23:
    0 libsystem_kernel.dylib 0x00007fff817446d6 __workq_kernreturn + 10
    1 libsystem_c.dylib 0x00007fff8c14aeec _pthread_workq_return + 25
    2 libsystem_c.dylib 0x00007fff8c14acb3 _pthread_wqthread + 412
    3 libsystem_c.dylib 0x00007fff8c135171 start_wqthread + 13

    Thread 24:
    0 libsystem_kernel.dylib 0x00007fff817446d6 __workq_kernreturn + 10
    1 libsystem_c.dylib 0x00007fff8c14aeec _pthread_workq_return + 25
    2 libsystem_c.dylib 0x00007fff8c14acb3 _pthread_wqthread + 412
    3 libsystem_c.dylib 0x00007fff8c135171 start_wqthread + 13

    Thread 25:
    0 libsystem_kernel.dylib 0x00007fff817446d6 __workq_kernreturn + 10
    1 libsystem_c.dylib 0x00007fff8c14aeec _pthread_workq_return + 25
    2 libsystem_c.dylib 0x00007fff8c14acb3 _pthread_wqthread + 412
    3 libsystem_c.dylib 0x00007fff8c135171 start_wqthread + 13

    Thread 26:
    0 libsystem_kernel.dylib 0x00007fff817446d6 __workq_kernreturn + 10
    1 libsystem_c.dylib 0x00007fff8c14aeec _pthread_workq_return + 25
    2 libsystem_c.dylib 0x00007fff8c14acb3 _pthread_wqthread + 412
    3 libsystem_c.dylib 0x00007fff8c135171 start_wqthread + 13

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x00007f7f71463e08 rbx: 0x0000000113393520 rcx: 0x00007f7f71463e08 rdx: 0x0000000000000007
    rdi: 0x000000011dea4360 rsi: 0x00007fff714635f0 rbp: 0x00007fff5fbfd940 rsp: 0x00007fff5fbfd8f8
    r8: 0x0000000000000000 r9: 0x00000001133a24a0 r10: 0x000000010fadadc0 r11: 0x00000001133a2600
    r12: 0x000000000000001d r13: 0x00000000a5baadb9 r14: 0x00000000a7baadb1 r15: 0x000000011dea4360
    rip: 0x00007fff8bd5e750 rfl: 0x0000000000010246 cr2: 0x00007f7f71463e20
    Logical CPU: 2

    Binary Images:
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    0x107c19000 - 0x107c19ff3 +cl_kernels (???) cl_kernels
    0x107c1b000 - 0x107c1bff1 +cl_kernels (???) cl_kernels
    0x107c35000 - 0x107c36ff2 +cl_kernels (???) cl_kernels
    0x107c60000 - 0x107c61ff3 +cl_kernels (???) cl_kernels
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    0x7fff8a382000 - 0x7fff8a484fff libJP2.dylib (845) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
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    0x7fff8b955000 - 0x7fff8b958fff com.apple.AppleSystemInfo (2.0 - 2) /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
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    0x7fff8b9ae000 -

    K
    kemper_f
    Participating Frequently
    November 8, 2012
    Your sequence there is a little confusing. You uninstalled PS then reinstalled it and it started crashing? Did you use the Adobe uninstaller? Try uninstalling it again, then shutting down before reinstalling.

    My fix of deleting the prefs file for the cursor problem has resolved my issue. Been a week and no issues with the disappearing cursor.
    A
    Andy C Hook
    Participating Frequently
    November 8, 2012
    Uninstalled PS, - and it crashed immediately, or within a minute. Deleted the preferences.. worked for a few minutes, now crashing maddeningly. What the ^%$^%$ is wrong with Photoshop now? This used to be a bombproof program.
    Can't use it at all now.
    Cursor problem seems relatively minor compared to complete software meltdown now.
    Show more replies
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