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leolo
leolo
Participating Frequently
October 24, 2013

P: CS5/CS6 text deletes when highlighted for editing on MacOS 10.9

  • October 24, 2013
  • 135 replies
  • 1621 views

Since an update to OS 10.9 on a mid 2012 MBP 2.7 GHz i7 with 16 GB Ram, CS5 is not allowing me to update text. When I select the text tool type text and then return to the text and highlight it to change font or style, the text disappears, and is actually deleted. This happens when I select any text in any of my psd files, or when I create new files.

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    135 replies

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    A
    atwixxtor
    Participating Frequently
    November 5, 2013
    Another dead end. Issue came back later and I tried switching the text layer type from paragraph to point, and this time it didn't affect the problem - text is still getting deleted.
    A
    atwixxtor
    Participating Frequently
    November 5, 2013
    I was experiencing the issue all morning, and when I converted a paragraph-text layer to point-text, it stopped! Will see if I can reproduce *when* the problem comes back.
    A
    atwixxtor
    Participating Frequently
    November 5, 2013
    I am currently still experiencing the problem on and off, and I tried your suggestion of turning the mouse off and back on, and I didn't work. Darn!
    J
    J453
    Legend
    November 5, 2013
    Well, that's flippin' weird. Let us know if it comes back.
    F
    FeedbackCommunityMember
    Inspiring
    November 5, 2013
    I had this same problem. Oddly enough, simply turning off my standard Apple mouse and turning it back fixed my issue. Not sure how to explain it, but it worked.
    David Mohr
    David Mohr
    Participating Frequently
    November 5, 2013
    Sure thing, Jared. When are you free? Following up with email now...
    F
    FeedbackCommunityMember
    Inspiring
    November 5, 2013
    I'm having the same issue. Any way I could get your help?
    David Mohr
    David Mohr
    Participating Frequently
    November 5, 2013
    There's some software that controls the mouse, right? You need to disable it. It's actually the side-car application that is probably hijacking the keystroke.

    If your problem persists, I'm happy to do a screenshare via the 'net to troubleshoot the problem with you.

    Thanks,
    David
    jyfiyrd
    jyfiyrd
    Participant
    November 5, 2013
    update: turning off bluetooth and using a USB mouse does not fix the problem.
    jyfiyrd
    jyfiyrd
    Participant
    November 5, 2013
    Same problem here. I use an ordinary Apple Magic Mouse and an ordinary Apple bluetooth keyboard with no special software. No tablet or anything like that.
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