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October 29, 2013

P: CS6 / CC Keyboard shortcuts not responding Mavericks/Yosemite MacOS 10.9; 10.10

  • October 29, 2013
  • 477 replies
  • 6572 views

Since Installing Mavericks on my mac pro, the keyboard shortcuts, such as zooming in/out, undo etc, intermittently do not respond.
I have to click on another tool in the tool bar to get the keyboard to respond again.
The problem returns intermittently and seemingly not as a result of the Auto Save function.
My mac pro 15" has 8gb of ram which is more than enough for the type of work I do.I am an illustrator who primarily works around the brush tool.
Have tried disabling Graphics Processor and restarting, but this does not resolve the issue.

Any help would be most appreciated.

This topic has been closed for replies.

477 replies

Inspiring
June 7, 2016
Hello! I have the exact same problem as described by Andrew Forshaw. I have a 2011 MacBook Pro with OS X El Capitan and Adobe PS CS6. I did experience the shortcut problems first with PS CS5.2 after upgrading to OS X Yosemite. Then upgraded to PS CS6, continued to have shortcut issues. Upgrading to OS X El Capitan didn't change a thing. The keyboard shortcuts worked in safe mode. I don't know where the issue lies or how to fix it. Please help!
Inspiring
September 20, 2015
Great, this plugin solved my problem!!
Tks Guys!
Inspiring
July 23, 2015
Thank you! This plugin saved my morning!
Participant
June 21, 2015
Sorry the above should read "pre OS X 10" working order.
Participant
June 21, 2015
Halleluja!

I am running Photoshop CS6 and Yosemate 10.10.3 and yes the WhiteWindowWorkaround.plugin1_0_6 works lovely. Thank you.

The short cut key commands respond properly using my Wacom Intuos 4.

Problems with non responsive touch ring for brush size and tablet quick key for palette swap are back to pre OS X working order.
ergazali
Participant
May 27, 2015
Yeah.. same with me.. white window.plugin is working.. and i can use shortcut normal user.. 🙂 thank you guys..
Inspiring
May 26, 2015
WhiteWindowWorkaround.plugin is working fine for me now. Thank You So Much

I just bought my new iMac 21.5 Mac OS10.10.3 with Intous 4 using PSCC6
ergazali
Participant
May 15, 2015


Photoshop CS 6. Shortcut almost not responding using OS X Yosemite 10.10.3 example after I'm using brush i want to erase i use keaboard shortcut "E" but its not responding until I'm going to tools and click it.. wasting time.. and the.. when I'm brush.. i can't undo.. what happened... ??? i hope any can explain me what happened whit my photoshop cs.6 and my mac pro late 2013.. and i already update my photoshop cs.6 with Photoshop_CS6_13_0_6_upd.. and still not working well with shortcut...
Inspiring
January 10, 2015
You might not be a silly as me but when you updated to PS CC 2014 did you uninstall the previous version? As that solved all my problems.
Legend
January 7, 2015
Do you have the latest OS update? (10.10.1)

Do you have the latest Photoshop CS6 updates? (13.0.6)

Do you have the latest Wacom Driver? (6.3.11w3)

It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...