Skip to main content
A
AndyForshaw
Participating Frequently
October 29, 2013

P: CS6 / CC Keyboard shortcuts not responding Mavericks/Yosemite MacOS 10.9; 10.10

  • October 29, 2013
  • 477 replies
  • 6572 views

Since Installing Mavericks on my mac pro, the keyboard shortcuts, such as zooming in/out, undo etc, intermittently do not respond.
I have to click on another tool in the tool bar to get the keyboard to respond again.
The problem returns intermittently and seemingly not as a result of the Auto Save function.
My mac pro 15" has 8gb of ram which is more than enough for the type of work I do.I am an illustrator who primarily works around the brush tool.
Have tried disabling Graphics Processor and restarting, but this does not resolve the issue.

Any help would be most appreciated.

    This topic has been closed for replies.

    477 replies

    Show previous replies
    F
    FeedbackCommunityMember
    Inspiring
    January 7, 2015
    Having the same issue as everyone described above. CS6-Yosemite 10.10-wacom creative pen tablet. Shortcuts don't work until you click a tool or function in photoshop. I downloaded the plug-in above and and it didn't solve the problem. I noticed that only the command-Z function started working a little better. Everything else works like garbage.

    I get a brand new macbook for christmas and can't do the one thing i needed it for. I am a professional Illustrator and my work has fallen majorly behind due to this problem.
    J
    J453
    Legend
    November 26, 2014
    Whew. Yeah, 2014 is a separate binary: http://blogs.adobe.com/crawlspace/201...

    You can uninstall the old version if you choose: http://blogs.adobe.com/crawlspace/201...
    F
    FeedbackCommunityMember
    Inspiring
    November 26, 2014
    Holy crap! Well I just went to copy the file to the Plug in settings and noticed 2 versions of PS in my application folder. I thought the update had replaced the existing version. I have been loading PS from the shortcut in the dock which has been opening the older version. I have uninstalled the older version and a quick test on the new one and everything seems to be fine. Apologies for all the confusion and many thanks.
    L
    Lauren_Meister
    Participant
    November 26, 2014


    Photoshop CS6 and CC will no longer support my Wacom device. Brush features disable my keyboard shortcuts. Have already tried all possible work arounds. Wacom said to contact Adobe support. Adobe said contact Wacom. HELP.
    J
    J453
    Legend
    November 24, 2014
    Strange. Can you try installing the whitewindow plug-in? (It shouldn't be necessary but want to try it to validate something)
    F
    FeedbackCommunityMember
    Inspiring
    November 24, 2014
    I just uninstalled and updated the Wacom drivers and still the same problems. I have however just noticed that the unresponsive shortcuts are only happening when I am using the Wacom pen. If I draw with the trackpad and toggle between tools it seem to work fine.
    J
    J453
    Legend
    November 24, 2014
    Which Wacom Driver are you running? I would manually delete the driver you currently have installed and install the latest version of the Wacom driver.
    F
    FeedbackCommunityMember
    Inspiring
    November 24, 2014
    Hi, I only have Flash Player and the WACOM driver in that location.
    J
    J453
    Legend
    November 24, 2014
    That indicates that there is some extension that is causing the problem.
    They usually show up here in System Preferences:

    F
    FeedbackCommunityMember
    Inspiring
    November 23, 2014
    Hi, booting in safemode seems to run PS without the shortcut problems. What now?
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices