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P: CS6 / CC Keyboard shortcuts not responding Mavericks/Yosemite MacOS 10.9; 10.10

Forum|Forum|12 years ago
October 29, 2013
477 replies
6806 views

Since Installing Mavericks on my mac pro, the keyboard shortcuts, such as zooming in/out, undo etc, intermittently do not respond.
I have to click on another tool in the tool bar to get the keyboard to respond again.
The problem returns intermittently and seemingly not as a result of the Auto Save function.
My mac pro 15" has 8gb of ram which is more than enough for the type of work I do.I am an illustrator who primarily works around the brush tool.
Have tried disabling Graphics Processor and restarting, but this does not resolve the issue.

Any help would be most appreciated.

macOS

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Børre_Eirik_Helgerud

Participating Frequently

My photoshop cc crashes all the time after last upgrade! My PS 5.5 works well! Only the program go down. Tok a hardware test and no problems! Build the mac up again and still problems! Have 16gb ram

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FeedbackCommunityMember

Inspiring

None that I can think of, you'd have to debug the OS and application code to find out what is going on.

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Alex_Leonard

Participating Frequently

Absolutely correct Mr Cox. Exactly the same experience I am having, though with a Cintiq. Everything was peachy in CS4. Only came up against this issue since moving to CC.

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Alex_Leonard

Participating Frequently

🙂

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Alex_Leonard

Participating Frequently

I was just offering an account of my experience with the issue. Sorry. I thought that's what these forums were for.

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FeedbackCommunityMember

Inspiring

And yet Photoshop CC didn't have such problems until MacOS 10.9.

Ben Halicki

Participating Frequently

Adobe are there any utilities available that we could run on our machine to help you debug, or any steps we could try to help identify the root cause?

I experience this issue 'most' of the time I use the brush tool and use keyboard shortcuts to change brush size. I say most as don't keep track of when it happens, but occurs at least once during an editing session (in fact is happening more often than not).

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FeedbackCommunityMember

Inspiring

sure we did. I bet nearly all of us did.

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FeedbackCommunityMember

Inspiring

sorry. what a useful question...

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genshoku

Known Participant

what a useful post!