Skip to main content
M
Mmaher6540
Participating Frequently
October 25, 2013

P: CS6/CC Menus blank (white) Mavericks Mac OS X 10.9

  • October 25, 2013
  • 208 replies
  • 2463 views

Hello, I hope I am in the right place for this:

I am on a Mac 2.2 GHz Intel Core i7, with 16 GB 1333 MHz DDR3. I just installed OS Mavericks. I am running Photoshop CS6.

Randomly throughout using the program, my windows/palettes (i.e. the layers palette) will become white. Even the "Save" window menu will become white. It's still functional (if I press enter on the save menu, it will save), but I can't see any of the options. I've uninstalled the program and reinstalled. This has unfortunately not solved the problem. Please help

Thanks for the help in advance!

Michael

    This topic has been closed for replies.

    208 replies

    Show previous replies
    M
    Metabaronen
    Participant
    January 15, 2014
    Do you mind sending this plugin to me as well?
    C
    chijo65
    Participant
    January 15, 2014
    ok Ill try, even though it has been several days it hasn't showed up.
    I
    iMattK
    Known Participant
    January 15, 2014
    I'd be up for it.
    P
    Philipp Schieder
    Participant
    January 14, 2014
    Willing! Thanks!
    J
    J453
    Legend
    January 14, 2014
    Hey guys,

    Jesper thinks he knows what the problem is and we have a workaround to avoid this issue that we'd like to test before making it more widely available. Let me know if you'd be willing to install a plug-in and test out this workaround. I will email you with details and instructions. Thanks!
    F
    FeedbackCommunityMember
    Inspiring
    January 14, 2014


    I am running the latest OSX 10.9.1 and have a Cloud membership for Psd CC. It works fine most of the time but one problem keeps occuring when in the middle of working; instead of being able to read the dialog "Change canvas size", for instance, or "Save File As", the text window appears white, the text is invisible. And this is the same for all other windows - all invisible.
    Other times, after saving an image, the tools do not work anymore. I have to close the file and re-open for it to works. I have 12GB internal memory and 1024mb of Vram. Any ideas? Have re-started, updated the Cloud and CC as well.
    F
    FeedbackCommunityMember
    Inspiring
    January 12, 2014
    Same problem here.

    OSX 10.9.1 with latest updates
    Photoshop CC with latest updates
    Wacom intros 4 (PTK 640) with latest driver v6.3.7-3
    NVIDIA GeForce GTX 780M 4096 Mo
    F
    FeedbackCommunityMember
    Inspiring
    January 11, 2014
    That's a different topic, and we have no reliable way to reproduce that (we've seen it 2 or 3 times, total). We're still pursuing the issue with customers who can reproduce it more often, and at least ruling out possible causes.
    cindymetro
    cindymetro
    Participant
    January 11, 2014
    What about the issue with the brush tool? After using that tool, I frequently have to click outside of Photoshop to gain use of another tool or to continue using the brush tool. This is a huge issue with masking.
    F
    FeedbackCommunityMember
    Inspiring
    January 11, 2014
    Thanks Chris for your help in diagnosing the source of this problem.
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices