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Charismatic_yogiB82A
Known Participant
May 9, 2012

P: CS6 Slow compared to CS5.1 with large files

  • May 9, 2012
  • 405 replies
  • 5833 views

PS CS6 has a lot of enhancements and great features. it launches very fast, and the control is very responsive and smooth.

although i am experiencing some speed issues with very large files. compared to CS5.1, where i don't have any of these issues.

the files are PSBs, 9000x8000px, 80+layers, RGB, 8bit

i have the same performance settings for both, cs6 and cs5
i am working on MAC PRO, 16GB ram, SSD scratch, 2TB raid, Radeon HD 5770, Snow Leopard.

the main issues i have are:

- no refresh when i move the curve on adjustment layer. the refresh comes after i let go.
- jagged pan
- extremely slow moving of layers and layer groups, even if they are with smaller dimensions (800x400pix)

again, working with files with less layers or smaller dimensions is very fast.

thanks for your help and support!
m.

This topic has been closed for replies.

405 replies

Inspiring
August 22, 2012
Yes, it's getting tiring to see the same response 'must be your cpu' .. when it's so clearly not the cpu. I've tried the same files on 4 cpus and cs6 drops to it's knees. CS1 performs better. It's a shame, I really like the new 'flatten fx' option
Participating Frequently
August 22, 2012
And Chris... Thanks... I do not mean to sound rude or sarcastic, but we spend a lot of money and time getting things to work just right. When an update comes out, you assume you can upgrade and all will work even better. Instead, its frustrating to loose time, as the cost of production can only be regained by having to work twice as fast, or double up on the hours, just to meet promised deadlines. Since I know that 5.1 is stable, and works... I will stay with it until I can see that this issue has been fixed.
Participating Frequently
August 22, 2012
I appreciate the comment, and the thought that its this computer, but I was basically trying to say that its something that has been changed in Photoshop. It simply still has bugs or incompatibility issues, because like I said, this system works fine... very fast... in Photoshop 5,1. So, if all Adobe is going to do is continue to tell everyone that is having a problem that it must be a driver on their computer... must be bad timing in the overclocking... must be venus reflecting through swamp gas... then we simply are not going to see a fix. Now, if Photoshop has been written to now NEED a stronger GPU, and since it has done this, has caused problems for the majority of the MAC consumers out there, and many of us PC consumers, then I think that would be a shot in the foot. I would think it really sad to need Crossfire or other technology that allows multiple GPU's to be tied together just to build a menu. Photoshop is a great tool. Been using it for years, and have NEVER needed any form of support. However, with CS6... just google Photoshop CS6 Slow and see what comes up. Its obvious it has something to do with Photoshop. I run 3DSMAX and After Effects on this machine, and it never hiccups. I even do it with Camtasia capturing the screen and it does not slow down. However, photoshop with just 39 layers open chokes just to make a simple adjustment to a text block.

My answer - Get a refund - Back to 5.1 and wait for CS6.5 or some sort of fix.

Thanks for all the help.
Inspiring
August 22, 2012
slow to redraw could be the GPU (should be using the 12.6 drivers, 12.8 has problems), could be another process (we've seen bad anti-virus cause issues), or could even be just a corrupt font.

My guess from your description would be a GPU driver problem.

Also, you might want to disable the overclocking and see if things improve (bad timing on the board could cause delays).
Participating Frequently
August 21, 2012
I have an AMD FX-8150 overclocked to 4.5Ghz, Fluid Cooled with 8 Gb of DDR-1333.. I am working on a document that has 39 layers. Just a simple menu. If I try to adjust anything, it is very slow to redraw. In CS5.1, I never had this problem. I just upgraded to CS6 and the same files that I never had a problem with are giving me S L O W responses. If I grab a layer to rotate it, It will take several seconds for the screen to update to where my cursor is, as one example.

I can turn off the GPU Processing and reduce the Cache level to 1 or 2, and I can then drag the outline of the box without to much of an issue, and the text will then redraw fairly quickly once I stop.

So, is this a GPU problem? So many people are having issues, and most have different graphics cards. I am not even really working on big documents, and this computer flies with anything else.

Windows 7 Ultimate 64 Bit
AMD FX 8150 Overclocked to 4.5Ghz
8 gb DDR3-1333 Memory
Nvidia GT430 with 1gb GDDR3

Not the top of the line in Graphics cards and not maxed out in memory, but this system screemed in CS5.1. Never an issue until now.

So, is it my computer or something that has been changed in CS6? I will go with something has been changed in CS6.

To the people that like to come on and tell us how well your computer works... Camtasia is a great screen recorder. Show me. I will do the same if I must.

Thanks for any help - fixes - patches - updates - or lip service - in advance.
Inspiring
August 16, 2012
Until we can figure out where the time is going, I don't know.

And I don't have anyone near you, so we'll have to see how QE wants to handle this.

In the meantime, you could try sampling the application via the Activity Monitor while switching layers and seeing the slowdown. That might give some clue what is taking up time. The sample report will be kind of long, so it would be best to send it to me directly instead of posting it here. ccox (at) adobe [dot] com
ronk74644369
Participating Frequently
August 16, 2012
If Apple's Font manager is better, I can use that, unless you have better recommendation. Can I replace a system level driver?
ronk74644369
Participating Frequently
August 16, 2012
our company is in Concord, NH. We have 3 who use PS on big screens
Inspiring
August 16, 2012
Where are you located?

What you're describing sounds either like a font problem (and Suitcase has caused more than a few), or a system level driver problem (most likely video driver).
ronk74644369
Participating Frequently
August 15, 2012
Hi, Chris,

I previously posted (Ron King 14 days ago) with how agonizing the switch to CS6 has been. I have all the latest Mac hardware (MacPro 12 core w 64 GB ram, SSD drive for the apps, and the nVidia Quadro 4000 for Mac).

I have no 3rd party plugins, I've got Suitcase Fusion 4 and have turned off almost all my fonts, and a virus scan is run routinely. I have optimized the settings by following Adobe's directions, and have instituted your workarounds, and I typically have only bridge, pages, and numbers running at the same time, but none of it has helped how agonizingly slow CS6 is.

My file sizes are often ~13,000 px x 11,000 px and high resolution @14GB, and I am not doing any 3D (just adding layers and simple graphics/colors and text on each layer), but as I said, scrolling is hesitant, slow, and sometimes impossible; switching from layer to layer takes 8+ seconds; switching tools won't hold the new selection, and keeps popping back to the old tool 4-5 times; saving takes up to 6 minutes, zooming in/out is delayed, etc etc etc, all EXTREMELY distressing and disappointing.

I would be glad to do a screen share with one of your staff, or would welcome a visit if someone is in the area, as during any single day, the slow pace costs me several hours of precious, billable time.