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MJaskulski
Participating Frequently
Oct 25, 2021 6:55 PM UTC
Released

P: Delay while zooming in or out with mouse scroll button in Photoshop 23.0 Windows Only

After updating the photoshop (Windows 10) to 23.0 my zoom in/out function through mouse scroll button started to worked delayed, and I had to revert to previous version where it works just fine.

 

{Moderator note: Edited the thread title}

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    88 replies

    Konrad Prajsnar
    Konrad Prajsnar
    Participating Frequently
    Sep 13, 2022 11:14 AM UTC

    In new updates 23.5 and 23.5.1 i'm having performance problem, even with single image zooming and scrolling/panning is laggy and delayed. I had no other option than to go back to 23.4.2 - which is flawless, even with big layouts.

    Propably the same issue as in this thread:

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-delay-while-zooming-in-or-out-with-mouse-scroll-button-in-photoshop-23-0-windows-only/idi-p/12472800

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    defaultp9a7han5orpi
    Participant
    Sep 13, 2022 1:35 AM UTC

    Having the same issues, I had to go back to downloading Photoshop 2021, it was unsable!!!! 23.2.2 update fixed it for me

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    valentinem28998020
    Participant
    Mar 18, 2022 5:17 AM UTC

    Thank you

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    J453
    Legend
    Mar 17, 2022 1:17 PM UTC

    Install the 23.2.2 update. It corrects this issue.

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      valentinem28998020
      Participant
      Mar 17, 2022 3:41 AM UTC

      I can report, I have this bug now, zooming in and out with scroll wheel, as well as other slow downs, such as the clone tool, acting extremely slow... as of the very recent update.  My computer feels like a 386 in PS 🙂 Found no other issues in the other apps such as Illustrator or AE... just PS

       

      Running 2080ti, i7 (something something)

      photoshop version: 23.2.1

       

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      isheep345
      Inspiring
      Mar 3, 2022 9:05 PM UTC

      I have the laggy alt+scroll zoom issue with or without the rulers. None of the suggested fixes I have seen in this thread or elsewhere have worked.

       

      I'm on the latest version of Photoshop on Windows 11 + 12700K + RTX 3070.

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      Adobe Employee
      Matt Fuerch
      Adobe Employee
      Mar 3, 2022 4:40 PM UTC

      Hi @Outtacontext - We have another report of the issue you're seeing (slow scrolling/panning/zooming on Mac Big Sur 11.x), which is different than the laggy zoom with rulers enabled on Windows that others are reporting here. So far in our internal testing we've haven't been able to reproduce your issue on Mac Monterey 12.x. If you are in a state where you can upgrade your OS, feel free to do so and let me know whether this fixes the issue. Otherwise, we are currently investigating a fix for the issue on Big Sur.

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      MarkShutter
      Participant
      Mar 3, 2022 4:18 PM UTC

      Great, thanks a lot @Matt Fuerch 

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      Adobe Employee
      Matt Fuerch
      Adobe Employee
      Mar 3, 2022 4:16 PM UTC

      @moritzh73270835 and @MarkShutter - Yes, we are currently working on a fix for the laggy zoom with Rulers enabled. I'll post here when we have a build with the fix.

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      MarkShutter
      Participant
      Mar 3, 2022 4:04 PM UTC

      I'm getting the same issue. Zoom is laggy when the rulers are shown. It works smoothly when the rulers are hidden

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