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Participating Frequently
October 25, 2021

P: Delay while zooming in or out with mouse scroll button in Photoshop 23.0 Windows Only

  • October 25, 2021
  • 71 replies
  • 22836 views

After updating the photoshop (Windows 10) to 23.0 my zoom in/out function through mouse scroll button started to worked delayed, and I had to revert to previous version where it works just fine.

 

{Moderator note: Edited the thread title}

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71 replies

Konrad Prajsnar
Participating Frequently
September 13, 2022

In new updates 23.5 and 23.5.1 i'm having performance problem, even with single image zooming and scrolling/panning is laggy and delayed. I had no other option than to go back to 23.4.2 - which is flawless, even with big layouts.

Propably the same issue as in this thread:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-delay-while-zooming-in-or-out-with-mouse-scroll-button-in-photoshop-23-0-windows-only/idi-p/12472800

Participant
September 13, 2022

Having the same issues, I had to go back to downloading Photoshop 2021, it was unsable!!!! 23.2.2 update fixed it for me

Participant
March 18, 2022

Thank you

Legend
March 17, 2022

Install the 23.2.2 update. It corrects this issue.

Participant
March 17, 2022

I can report, I have this bug now, zooming in and out with scroll wheel, as well as other slow downs, such as the clone tool, acting extremely slow... as of the very recent update.  My computer feels like a 386 in PS 🙂 Found no other issues in the other apps such as Illustrator or AE... just PS

 

Running 2080ti, i7 (something something)

photoshop version: 23.2.1

 

Inspiring
March 3, 2022

I have the laggy alt+scroll zoom issue with or without the rulers. None of the suggested fixes I have seen in this thread or elsewhere have worked.

 

I'm on the latest version of Photoshop on Windows 11 + 12700K + RTX 3070.

Adobe Employee
March 3, 2022

Hi @Outtacontext - We have another report of the issue you're seeing (slow scrolling/panning/zooming on Mac Big Sur 11.x), which is different than the laggy zoom with rulers enabled on Windows that others are reporting here. So far in our internal testing we've haven't been able to reproduce your issue on Mac Monterey 12.x. If you are in a state where you can upgrade your OS, feel free to do so and let me know whether this fixes the issue. Otherwise, we are currently investigating a fix for the issue on Big Sur.

Participant
March 3, 2022

Great, thanks a lot @Matt Fuerch 

Adobe Employee
March 3, 2022

@moritzh73270835 and @MarkShutter - Yes, we are currently working on a fix for the laggy zoom with Rulers enabled. I'll post here when we have a build with the fix.

Participant
March 3, 2022

I'm getting the same issue. Zoom is laggy when the rulers are shown. It works smoothly when the rulers are hidden