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Participating Frequently
Oct 25, 2021 6:55 PM UTC
Released

P: Delay while zooming in or out with mouse scroll button in Photoshop 23.0 Windows Only

After updating the photoshop (Windows 10) to 23.0 my zoom in/out function through mouse scroll button started to worked delayed, and I had to revert to previous version where it works just fine.

 

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88 replies

Ged_Traynor
Community Expert
Community Expert
Nov 10, 2021 8:20 AM UTC

This issue is reported as been fixed in version 23.0.1

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

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Participant
Nov 9, 2021 7:56 AM UTC

[FR] Bonjour, je me permet de vous contacter car mon application Photoshop est extrêmement lente depuis la version 23.0.
C'est visible notamment quand on se déplace avec la souris ou avec le zoom, du coup l'application est impraticable...
Dans mon gestionnaire des tâches on remarque que l'application utilise presque 10 000 Mo ce n'est pas normal.


Merci d'avance pour vos réponses et votre aide.

 

 

[EN]  Hello, I would like to contact you because my Photoshop application is extremely slow since version 23.0.
It is visible especially when you move with the mouse or with the zoom, so the application is impracticable...
In my task manager we notice that the application uses almost 10,000 MB which is not normal.


Thank you in advance for your answers and your help.

 

 

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Legend
Nov 14, 2021 6:59 PM UTC

Update to 23.0.1 to correct this issue.

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Participant
Nov 9, 2021 6:20 AM UTC

This worked for me as well. Works great now.

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Participant
Nov 6, 2021 1:22 PM UTC

Hi, I found a solution for this . Simply go to " Edit > preferences > Tools > 
Now uncheck the animated zoom . Done. 

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Adobe Employee
Nov 2, 2021 11:53 AM UTC

We are currently testing a fix for the laggy/delayed zoom during mouse scroll wheel on Windows. It will hopefully be available soon in an upcoming release.

 

The temporary workaround is to disable "Animated Zoom" in Preferences > Tools.

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artem.kalini
Participant
Nov 1, 2021 7:47 PM UTC

It works, thank you! I hope this problem fixed in the next update. This zoom is terribly annoying.

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Known Participant
Oct 31, 2021 10:58 AM UTC

Photoshop lags when scroll zoom considerably with the 23.0.0. On 22.6.2 version everything is ok. My Pc is top class. 

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Participant
Oct 30, 2021 12:49 PM UTC

Hello, I've just downloaded Photoshop 2022, and noticed my scroll for zooming was too slow.

I searched for answers and couldn't find answers, and I finally found it, so I wanted to share it with you.

 

Go to Edit -> Preferences -> Tools

And here, you uncheck the "Animated Zoom" box

 

Have an awesome day designers 🙂

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17635802
Participant
Oct 29, 2021 12:25 PM UTC

After update, zooming is lagging and very slow. Lags even on small file (10mb). PC is not the issue (16gb ram, ryzen 7, Win10), everything worked fine before the update.

Anybody else has this issue? Any known solutions?

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Ged_Traynor
Community Expert
Community Expert
Oct 29, 2021 12:29 PM UTC
Mohit Goyal
Community Manager
Community Manager
Oct 29, 2021 7:24 AM UTC

Hi all,

 

We have acknowledged this issue and the engineering team is investigating a fix.

 

Regards,

Mohit

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