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Participating Frequently
October 25, 2021

P: Delay while zooming in or out with mouse scroll button in Photoshop 23.0 Windows Only

  • October 25, 2021
  • 71 replies
  • 22836 views

After updating the photoshop (Windows 10) to 23.0 my zoom in/out function through mouse scroll button started to worked delayed, and I had to revert to previous version where it works just fine.

 

{Moderator note: Edited the thread title}

This topic has been closed for replies.

71 replies

Known Participant
November 21, 2021

@Matt Fuerchis it possible you will contact me with anyone from Adobe so maybe we could together debug this issue? I noticed after it is slow I can restart the Photoshop to fix it and then it works some time, then when it slow downs I can restart again and so on

Known Participant
November 20, 2021

I am on 23.0.1, I am seeing same behaviour as with 22.x I was reporting it for about a year, no reply from Adobe other than usual "send your system info" or "update your drivers". The issue is same as described in this bug - without zoom moving curve points is quick, with zoom it is extremely slow. I think that in 23.0.0 you introduced same bug but visible more often - for everyone - and now you fixed the case everyone sees but the other one is still there.

Adobe Employee
November 17, 2021

@boomerek Aha! If you haven't yet, please post the problem you're seeing with scrubby zoom in the relevant topic (or create one if it doesn't yet exist) and we'll do our best to help you.

Participating Frequently
November 17, 2021

sorry, just noticed I posted it in the wrong thread. 

I actually have a problem with scrubby zoom (23.0.1, win10, animated zoom off)

Adobe Employee
November 17, 2021

@boomerek Can you describe your problem to make sure it's same as the one that was fixed in 23.0.1?

  • What platform are you on?
  • When does the issue happen?
  • Is your Preferences > Tools > Animated Zoom setting on or off?
Participating Frequently
November 17, 2021

I'm on 23.0.1 and still have this problem (started few weeks ago)

Participant
November 17, 2021

Hi all, 

this should work, check out this video https://www.youtube.com/watch?v=tjaWQsK24W8

Adobe Employee
November 11, 2021

@Jacek Poplawski  This particular issue was introduced in 23.0.0, but has now been fixed in 23.0.1, so please update to get the fix. If you're still seeing issues with GPU performance let us know as that would be a separate issue.

Known Participant
November 11, 2021

Looks like this is exactly the same issue I was reporting for about a year about the GPU performance, but now it is reproducible everytime on zoomed in photo.

Mohit Goyal
Community Manager
Community Manager
November 10, 2021

Hi all,  

 

We're happy to announce the release of Photoshop 23.0.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit