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Participating Frequently
Oct 25, 2021 6:55 PM UTC
Released

P: Delay while zooming in or out with mouse scroll button in Photoshop 23.0 Windows Only

After updating the photoshop (Windows 10) to 23.0 my zoom in/out function through mouse scroll button started to worked delayed, and I had to revert to previous version where it works just fine.

 

{Moderator note: Edited the thread title}

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88 replies

Known Participant
Nov 21, 2021 10:17 PM UTC

@Matt Fuerchis it possible you will contact me with anyone from Adobe so maybe we could together debug this issue? I noticed after it is slow I can restart the Photoshop to fix it and then it works some time, then when it slow downs I can restart again and so on

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Known Participant
Nov 20, 2021 11:37 PM UTC

I am on 23.0.1, I am seeing same behaviour as with 22.x I was reporting it for about a year, no reply from Adobe other than usual "send your system info" or "update your drivers". The issue is same as described in this bug - without zoom moving curve points is quick, with zoom it is extremely slow. I think that in 23.0.0 you introduced same bug but visible more often - for everyone - and now you fixed the case everyone sees but the other one is still there.

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Adobe Employee
Nov 17, 2021 4:29 PM UTC

@boomerek Aha! If you haven't yet, please post the problem you're seeing with scrubby zoom in the relevant topic (or create one if it doesn't yet exist) and we'll do our best to help you.

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Participating Frequently
Nov 17, 2021 4:17 PM UTC

sorry, just noticed I posted it in the wrong thread. 

I actually have a problem with scrubby zoom (23.0.1, win10, animated zoom off)

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Adobe Employee
Nov 17, 2021 3:03 PM UTC

@boomerek Can you describe your problem to make sure it's same as the one that was fixed in 23.0.1?

  • What platform are you on?
  • When does the issue happen?
  • Is your Preferences > Tools > Animated Zoom setting on or off?
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Participating Frequently
Nov 17, 2021 9:43 AM UTC

I'm on 23.0.1 and still have this problem (started few weeks ago)

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Participant
Nov 17, 2021 12:23 AM UTC

Hi all, 

this should work, check out this video https://www.youtube.com/watch?v=tjaWQsK24W8

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Adobe Employee
Nov 11, 2021 3:48 PM UTC

@Jacek Poplawski  This particular issue was introduced in 23.0.0, but has now been fixed in 23.0.1, so please update to get the fix. If you're still seeing issues with GPU performance let us know as that would be a separate issue.

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Known Participant
Nov 11, 2021 3:33 PM UTC

Looks like this is exactly the same issue I was reporting for about a year about the GPU performance, but now it is reproducible everytime on zoomed in photo.

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Mohit Goyal
Community Manager
Community Manager
Nov 10, 2021 8:40 AM UTC

Hi all,  

 

We're happy to announce the release of Photoshop 23.0.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

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