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Participating Frequently
Oct 25, 2021 6:55 PM UTC
Released

P: Delay while zooming in or out with mouse scroll button in Photoshop 23.0 Windows Only

After updating the photoshop (Windows 10) to 23.0 my zoom in/out function through mouse scroll button started to worked delayed, and I had to revert to previous version where it works just fine.

 

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88 replies

Feb 25, 2022 3:06 PM UTC

@Matt Fuerch Thanks for the answer. That is exactly the problem. If I hide the rulers, the zoom function is reliable again. If the rulers are shown, the problem is present again.

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brunortega
Participating Frequently
Feb 25, 2022 2:33 PM UTC

I think I found the problem and the solution.
After a lot of tests, I figure out that problem ocourr when the Rulers was on. When I deactivated Rulers (Ctrl + R), the lagging was gone. But it was a temporary fix. So, I found another fix: I just uncheck that option on preferences and voilá, Photoshop's slow when zooming is gone.

 

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Adobe Employee
Feb 23, 2022 6:51 PM UTC

@4162468 and @MJaskulski - I believe the issue you are seeing is related to a recent bug introduced in 23.2 that happens on Windows when rulers are enabled. Can you check whether disabling rulers (Ctrl+R or View > Rulers) addresses the issue, while we work on a fix? Thanks!

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Participating Frequently
Feb 23, 2022 12:31 PM UTC

I can confirm. The problem returned in 23.2, they brotught it back in 23.0 fixed in 21.1 and brought it back again. I had to downgrade to 23.2 again.

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Feb 23, 2022 10:59 AM UTC

Hi

I'm on 23..2  and still have this problem (animated zoom on), Win 10 pro 64Bit

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Legend
Nov 22, 2021 10:36 PM UTC

@Ottokar You may want to create a separate thread since you're still seeing an issue. The issue reported by the OP on this thread is fixed so your problem isn't lost in this thread.

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Known Participant
Nov 22, 2021 8:09 PM UTC

@J453thank you, yes, it looks same, I commented there

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Legend
Nov 22, 2021 8:00 PM UTC
Participating Frequently
Nov 22, 2021 2:32 PM UTC

Same on 23.0.1!

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Participating Frequently
Nov 22, 2021 2:31 PM UTC

I have the same slow mouse action you have in zoom in PS 23.0.1 . Perhaps cursor moves fast but action is a second late which makes painting on adjustment layers very, very difficult. Mouse speed settings in OS 12.0.1 had no impact on this delay. Otherwise nice features for marketing, but not really usable for me.

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