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TenTin
TenTin
Known Participant
May 14, 2021

P: Does not recognize full memory (RAM) - Windows

  • May 14, 2021
  • 32 replies
  • 5675 views

Hi,

I have updated Photoshop to the latest version (Photoshop 2021 v22.4.0.195) and it does not recognize full memory (RAM) on Windows 10 (20h2). 

I have 12GB ram and it recognizes just 8GB of it!

Both Ps and Windows are x64 and are updated, also graphic card is updated. I didn't have this problem in previous version (22.3).

 

Update (29.12.2023): I am not a genius like Adobe, but I am idiot enough to understand there's nothing wrong with my Os, it's something wrong with my Ps! Unlike Adobe, I'm not rich. I don't have enough money to afford a new system or even a RAM module! Please address this rubbish, ridiculous mess! 

 

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    T
    TheCraigist81
    Known Participant
    May 17, 2021

    Just updated to 22.4 on Win10 and restarted and it's showing less available ram than before in the Performance preferences. Instead of the 16gb I have installed it shows 11,964mb available.

      O
      olivierd42825091
      Inspiring
      May 14, 2021

      Hi,

      I'm having the same issue with the missing RAM. I'm supposed to have 64GB and PS 21.2.8 show a lot more RAM available.

      I got a crash today while trying to close a file (had a dozen open PSDs), not sure if it's related but my last crash was a long time ago.

      My spec are:

      Windows 10 - 5900X - RTX3070 - 64GB

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