Skip to main content
Participant
November 14, 2018

P: Drop shadow changes distance from the object depending on the zoom level

  • November 14, 2018
  • 30 replies
  • 1088 views

The drop shadow changes distance from the object depending on the zoom level. Also, sometimes I get green or red boxes over the image that look like display problems, but then save out when I save a flattened version.

This topic has been closed for replies.

30 replies

Inspiring
November 20, 2019
Hi. Almost, its not a drop shadow issue, it's clipping mask issue but i'm getting a similar problem. Unticking legacy fixes this issue. Could this be because the file was created using an older version? We've just been allowed to upgrade from 2017 to 2020 version.
Legend
November 19, 2019
Hi Jonny, sounds like you are seeing a similar, but different issue: https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-drop-shadow-glitch is this what you're seeing? if so, please me too that conversation.
Inspiring
November 19, 2019
ive had the same issue, ive recently upgraded. Legacy Composting fixes this but are we expecting this to be fixed considering your post was a year ago? https://www.dropbox.com/s/cgxvdx21gr920mk/Quiz-Celeb25Nov.psd?dl=0 Heres the link ill keep up for a while
Inspiring
January 18, 2019
Sending you an email with a dropbox link.
Participating Frequently
January 18, 2019
Hi Paul,
We're sorry for the frustration.  This sounds like a graphics discrepancy.  Would you mind sharing your PSD file by DropBox or emailing it to me (sender@adobe.com)?  That we can can do a fully analysis for you.
Legend
January 18, 2019
What's the card in the 2015? Sounds suspiciously like a GPU/driver issue. If you disable "Use Graphics Processor" on the 2015, does it render correctly like the Mac Pro?
Legend
January 18, 2019
How does it look with Legacy Compositing off? (restart Photoshop for the Legacy Compositing change to take effect)
Inspiring
January 18, 2019

The problems still exists on my MBP with 20.0.2. In fact it looks worse.

Inspiring
January 18, 2019
Yes. But curiously on my MBP 2015, the cyan banding in the drop shadow remains after Checking Legacy compositing and restarting PS, while on my Mac Pro with GTX1070 video card, there is no artifacting.
Legend
January 15, 2019
Please update to 20.0.2 which was released late last night. It should fix this issue.

Thanks for reporting this issue!