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Inspiring
October 20, 2020

P: Error at loading of ippCV library

  • October 20, 2020
  • 225 replies
  • 103253 views

On my computer it is impossible to start the Photoshop 22.0 After starting the program, following errormessage appears:

 

Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.

No DLL from the list below is found an the system search path:

 ippcvm7.dll (the most suitable for your CPU)

Please provide a path to at least one of them.

 

The operating system is:

 

Edition Windows 10 Home
Version 20H2
Installiert am ‎27.‎05.‎2020
Betriebssystembuild 19042.572
Leistung Windows Feature Experience Pack 120.2212.31.0

 

The hardware is:

 

Gerätename HP_Leng
Prozessor AMD A6-3600 APU with Radeon(tm) HD Graphics   2.10 GHz
Installierter RAM 8,00 GB
Geräte-ID E2F99962-C5E4-461F-849F-D1979C252659
Produkt-ID 00326-10000-00000-AA210
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar.

This topic has been closed for replies.

225 replies

Participating Frequently
November 15, 2020

Most if not all companies hold trade secrets close to the vest, including updates and changes to software products. There are many reasons for doing so,one of which is that until a design is set in cement, there could be changes, another is that hinting at upcoming new product can suppress sales of the existing product. Also, in any corporation there are many people involved in decision making about details prior to "launch" which include a lot more than just developers and coders. These include Legal staff, accounting, treasury, sales and marketing, production, advertising,and more, with all having to get final approval from the top. In corporations in  which I have had various roles, there is a component never observed by the public, which is corporate politics. Each of these Corporate functions has objectives which often collide with others; those debates can delay launch or cause changes to a product.

That is why there is a management structure that leads pyramid style to the apex, top level that rules on debates.

Sometimes product (of any kind) is delayed or altered because of future plans for different next generation product. All decisions must lead to a product that is profitable, else the whole exercise is a waste of time.

So, addressing your post that says: "That begs the question of why they were not very communicative about this. They could have easily given much better and earlier communication this was going to happen." No company can do what you suggest.

An outsider, wondering out loud why a particular company has done X instead of Y, has no idea of the complexity and rationale behind the answer.

Inspiring
November 15, 2020

@DGrainger 

That means as I interpret it, that Adobe made a decision to choose between trying to make   the new code work on non-SSE 4.2 machines or not implementing the features. It also does seem to state that this was a conscious decision and not an oversight. It also implies that the features would not work without SSE 4.2.

That does get us right back to the need for users to try and keep their computers generational changes in synch with software.

That begs the question of why they were not very communicative about this.

They could have easily given much better and earlier communication this was going to happen.

Participating Frequently
November 15, 2020

@richard_lindley_9jb02bijdrjjo 

I am one such! My current primary PC is on Windows 7, could be switched to Windows 10, but even though it has an INTEL motherboard, there is not room for a "2-slot" video card, which is the pacing item for my particular system. I will wait until January to make the purchase, as I would have to spend a lot of time getting all of my other software up to versions that work on Windows 10.

RichardL1967
Inspiring
November 15, 2020

That makes sense - Adobe's need for new features being the reason so many of us need an upgrade.

I would add that maybe they knew of this problem for us with old clunky machines, and could have given us a warning in advance. In my case I would have started saving for a newer machine earlier. It looks like a lot of you people should get selfish and have a good Christmas! HO HO HO!!

Participating Frequently
November 15, 2020

@16830678:  Here's what came up with that Comment ID, written by Tranberry: "Engineering says this is not a supported configuration - and that testing showed that there were other issues if you tried to run those libraries on a non-SSE 4.2 compliant machine. Hence, why they were removed and not officially supported.

Sr. Product Manager, Adobe Digital Imaging"

That means as I interpret it, that Adobe made a decision to choose between trying to make   the new code work on non-SSE 4.2 machines or not implementing the features. It also does seem to state that this was a conscious decision and not an oversight. It also implies that the features would not work without SSE 4.2.

That does get us right back to the need for users to try and keep their computers generational changes in synch with software.

Participating Frequently
November 15, 2020

@16830678: Thanks! I will go look at that...

Inspiring
November 15, 2020

@dgrainger

'You cited ". . . what Adobe is referring to when they say there are problems forcing them to this stance. . ."   I am not aware of that reference - I am not an Adobe employee; could you provide a citation?'

See responses by JeffreyTranberry in this thread starting here.  Read through a few pages to get the full exchange.

https://feedback.photoshop.com/conversations/photoshop/photoshop-error-at-loading-of-ippcv-library/5f8f06c2c17a06631eb72c7e?commentId=5f934590c17a060f8ebe929a&replyId=5f9b2cfe49d3ca3d56baa58b

hecfran61
Participating Frequently
November 14, 2020

@dbur Applauses!!!

Participating Frequently
November 14, 2020

@dbur : You make some good points.  I wonder whether the issues with SSE 4.2 were unknown by the developers and the problems older computer users of which ran afoul were completely innocent mistakes, born of working on much newer hardware during development of this update.   There has to be a practical limit on just how far back in time must testing of legacy compatibility be, else there would be infinite combinations of hardware and cohabiting software to test.

You cited ". . . what Adobe is referring to when they say there are problems forcing them to this stance. . ."   I am not aware of that reference - I am not an Adobe employee; could you provide a citation?

With all of that said, there always is an evolutionary march forward, hopefully with a bit of synchronicity between hardware and software progress.  A wise user would expect to stay current , not just with software but also hardware generations. There will always be users that find themselves caught like these posters: like the coed who didn't know she had been violated until the check bounced.

Inspiring
November 14, 2020

The least we can say is that this issue has been poorly handled by Adobe.  It would go a long way if they could point out exactly what feature of SSE4 is needed by Photoshop that no other app in the world seems to need, or if needed does not have a transparent workaround if SSE4 is not available.

I don't know what Adobe is referring to when they say there are problems forcing them to this stance, but as an electrical engineer who has worked on numerous HW and SW projects for many years I can say when some limitation such as this is imposed by a SW team it normally means:

1. they have a feature they are fixated on using whether it is really needed or not

2. there is a work around but we don't want to be bothered to implement or support it.

3. The work around is not in my toolbox and I don't want to learn how to do it.

I site as evidence the fact that no other app I have ever run in to or heard of has this limitation (not even other Adobe apps).

When a HW platform is selected then flexibility of what can be done is fixed by the choices.  The same is not true of SW, which most often is only limited by the imagination and willingness of the developers to do what needs to be done.  I've had HW design colleagues site this very reason as why they switched from HW to SW.  They thought the opportunities for creativity were more limitless.