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Kreativstudio Kaplun
Community Expert
Community Expert
April 21, 2024

P: Error PS version 25.7.0. User defined correction presets stop working

  • April 21, 2024
  • 31 replies
  • 7102 views

When upgrading to version 25.7.0, user-defined correction presets stop working. We can not see a particular pattern based on which some work, some dont. Those presets that don't work, are greyed out and it says they are incompatible, however, this does not make sense, since other presets who do the same thing continue to work.

 

This is not a minor thing. We built a variety of presets which many of our customers are using and all of them are now facing the same problem.

This topic has been closed for replies.

31 replies

E Keith Borders
Known Participant
April 21, 2024

I can't use my custom adjusment presets because they are greyed out. What is the continuous problem with Adobe Photoshop? Seems like everytime they update, they break something. Why not fix what's broken, then add that as an update. Adobe is like a local mechanic. They fix one thing in the program and break another, so you have to keep restarting the program just to make it fully load. I've rebooted my system and they still won't load. This is what I'm paying for? There's other software out there far better than photoshop & they don't breakdown like PS & cheaper. Now I have create the preset all over again and do the adjustments manually? What the purpose of having the preset, if you can't use it? Thanks Adobe for nothing.

E Keith Borders
Known Participant
April 21, 2024

I restarted my system and went to CC only to find out there's an update. I updated to 25.6 and launched PS and now my custom presets are gone. Now I have to recreate them all over again. Funny how Adobe has no problem taking my monthly payment, but can't give me the product I'm paying for. Funny, Not Funny. If I was to stop paying for it, it would work exactly the way it's supposed to.

Participant
April 24, 2024

Same happened to me, just updated PS and my presets are not working, did you manage to find a solution? This is so bad :///