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Inspiring
February 19, 2020

P: Every drawing action snaps to upper left hand screen corner (Window 10 with WinTab)

  • February 19, 2020
  • 73 replies
  • 2551 views

Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1825638/RackMultipart20200219-10082-123vxlm-problem_...
This problem is reproducible with every start of Photoshop and persists.

It started to appear today with the new update to 21.1

In almost all drawing tools (brush, pen, smudge, copy, eraser, etc...) , after i click and drag a little to draw something, the tooltip will snap to the upper left hand corner of the screen space, (drawing a line to there).

 - this is version 21.1 of creative cloud photoshop in Germany, also tested in english install, and switched to english locale, on windows 7 64 bit

- I tried resetting Photoshop to defaults (CTRL-SHIFT-ALT-Start)

- I tried resetting all tools to default via tool palette

- i tried resetting all brushes to defaults

- i tried restarting computer

- i tried disabling all other programms running (autohotkey, browser, mail-programs)

 

Hints are:

- if in brush i turn up "Smoothing (Glättung)" to something higher than 0% then the bug will not occur.

- the bug will only occur if a click-and-drag. Doing just clicks, it won't jump to the corner. Someone else with the same problem reported he also has the problem with clicks too, not just just with click-dragging-and-releasing (a.k.a painting)

- the tools that have no smoothing-% setting, i can not get to work.

 



There is a thread about this on the adobe support community forum:

https://community.adobe.com/t5/photoshop/bug-every-drawing-action-snaps-to-upper-left-hand-screen-co....



Other people have posted about a seemingly similar problem on the adobe support community forum.

https://community.adobe.com/t5/photoshop/bugs-in-v21-1-0/td-p/10933438?page=1

https://community.adobe.com/t5/photoshop/brush-tool-lasso-tool-snaps-up-to-the-corner-when-using-a-m....



My SYSTEM:

Adobe Photoshop Version: 21.1.0 20200212.r.106 2020/02/12: 4dd027efb58  x64
Anzahl der Starts: 1
Betriebssystem: Windows 7 64-Bit
Version: 7 SP1  6.1.7601.24545
[System Info truncated by moderator]

    This topic has been closed for replies.

    73 replies

    Show previous replies
    David Mohr
    David Mohr
    Participating Frequently
    February 19, 2020
    It's not simply because you're running a localized version.  Our localized versions are the same EXE as English.  So not very likely at all that there's an issue there (although, admittedly, not impossible).  For what it's worth, I usually run in Spanish, German, or French and I've never seen this problem.  So there is another element involved to trigger it.

    Thanks,
    David
    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    February 19, 2020
    Another user reported it: also with localized version, also on wins: https://community.adobe.com/t5/photoshop/bug-with-local-corrector/m-p/10934827?page=1#M307924 
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 19, 2020


    When i use the brush tool, or the lasso tool, whenever i release the mouse button the brush or selection snaps up to the corner, usually to the left. If I keep pressing down, it works as usual. 

    I am using english version, Adobe Photoshop Version: 21.1.0 20200212.r.106 2020/02/12: 4dd027efb58 x64

    on Windows 10, using a Logitech G Pro Gaming Mouse. Graphics card is a RTX 2070 Super, 8GB.

     

    If I use the brush tool, and put strokes smoothing to anything higher then 0% the problem goes away. However this emergency fix is not applicable for the lasso tool or any other tool.

     

    This problem does not happen with my tablet. 

    I tried using my mouse in MS Paint, and Blender, no issues.

     

    Did not have this issue yesterday, before my photoshop decided to update today.
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