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bgoosen
Participant
January 27, 2017
Released

P: Export Layers To Files unpredictably exporting first layer as a blank, white image

System: OSX 10.11.6 Photoshop 2017.0.1

About half the time I use Export Layers to Files it is exporting a solid white image for the first layer. I can put a different layer in it's place and it *might* export fine. I'd never seen this happen before updating to Photoshop 2017. Is anyone else experiencing this?

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    16 replies

    FeedbackCommunityMember
    Inspiring
    April 23, 2021

    it's not fixed I'm having this issue right now

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    J453
    Legend
    April 17, 2018
    Is Photoshop up to date? (19.1.3)

    Are you using File > Export > Layers to Files... or another method?

    What file format are you exporting to?
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    FeedbackCommunityMember
    Inspiring
    April 17, 2018
    When exporting layers to files I only get white/blank files. What am I doing wrong?
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    J453
    Legend
    January 19, 2018
    It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
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    FeedbackCommunityMember
    Inspiring
    January 19, 2018
    bug is not fixed, running latest updated CC on Windows.
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    malcolmp56190882
    Known Participant
    April 26, 2017
    ok thanks. 
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    J453
    Legend
    April 26, 2017
    Hi Malcolm, this sounds like a different issue. What is your output format? Can you start a new topic with Step to Reproduce and possibly a source PSD with the steps to repro. That would help us track it down the quickest.
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    J453
    Legend
    April 26, 2017
    Correct. The issue reported by Brian was fixed in CC 2017.1. Sorry I missed updating this issue.
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    malcolmp56190882
    Known Participant
    April 26, 2017
    when exporting as layers, the export dialog doesnt remember your last save location, and it imposes a numbering sequence regardless of whether you want it. I can liive with those features, but here's the question I hope someone can help me with. If one of the layers has had a move command applied, the new file from that layer is created with WHITE fill. Does anyone know if I can change a setting to make it BLACK fill? I expected that I could control the fill colour by setting the background colour. Maybe I missed something, thanks. Malcolm
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    bgoosenAuthor
    Participant
    April 10, 2017
    The bug seems to be fixed in the 2017.1.0 release (current Mac version as of now)
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