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Inspiring
October 8, 2019

P: File extension (ex. jpg) not changing during format change after upgrade to macOS 10.15 Catalina

  • October 8, 2019
  • 64 replies
  • 1182 views

Photoshop 20.0.6 file extension (ex .jpg) not changing during format change on macos Catalina.

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    64 replies

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    J
    J453
    Legend
    October 23, 2019
    Update to Photoshop 20.0.7. The file extension is now hidden by default but will automatically match the format selected in the Format pop-up.

    Additional details here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#FixedIssues

    If you've accidentally saved a file with the wrong extension, see this document for how to determine the true file type and rename it: https://helpx.adobe.com/photoshop/kb/determine-the-file-type-of-a-document.html
    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    October 23, 2019
    The issue is resolved with the update that was released today. Force ‘check for updates’ in the CC app if you do not see that update.
    -- Johan W. Elzenga
    S
    Small Town Gal
    Inspiring
    October 23, 2019
    They are aware of the problem and are working on it, but it apparently is not that easy to resolve.  Who would have predicted that updating to Catalina would knock out that feature?  Have patience and I'm sure they will resolve the issue as soon as they can get to the root of the problem.  HAVE A GREAT DAY!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 23, 2019
    Why ?
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 23, 2019
    There isn't any Photoshop update yet!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 23, 2019
    The latest Photoshop update resolved this issue!!! YAY
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 22, 2019
    HUGE waste of time, though. I hope they fix this bug ASAP
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 22, 2019
    Same issue here - this is terrible! When will this be fixed for CATALINA!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 21, 2019
    Maybe a little solution: It is interressant: The file type changing working when running Photoshop Action convert to...  under the Bridge Image Processor (Catalina and PS 20.0.6)
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    October 19, 2019
    I found 2 solutions: 1. Change  MANUALLY the file extension before saving or in the saved file. 2. Use Export instead of Save as 
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