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Participant
October 16, 2024

P: File info dialog inconsistent resizing/appearing off screen

  • October 16, 2024
  • 12 replies
  • 626 views

Since an update to Photoshop 25, on Windows 11, in June '24(not sure of exact version), the 'file info' dialogue box is appearing off the bottom of the screen. The file info window used to be a landscape rectangular box, but since June '24, it has changed to a  portrait rectangular box, with the 'Preferences', 'OK' and 'Cancel' buttons off the bottom of screen. The only way to access the buttons is drag the title bar to the top of screen. This is extremely disruptive to editorial photographers workflow, who have to caption every image separately.  The issue still persists in the very latest Photoshop 26.0, months later. Only workaround I can come up with is to revert to Photoshop 25.5. 

12 replies

Participating Frequently
January 2, 2025

Hi @Sameer K ,

what is the status of the 2 problems:
inconsistent file dialog (in version 25.12.1) ist this again available
and English registry cards in the German version

 

Regards

thomas

Participating Frequently
November 22, 2024

Hi @Sameer K ,

 

problem with the language are still.

see the picture.

 

regards

thomas

Participant
November 22, 2024

File info dialog box sizing issue fixed in Photoshop 26.1..Thank you to the Adobe team, this makes life a lot easier. 

Participating Frequently
November 21, 2024

hi @Sameer K ,

 

sorry, i mean the xmp-PopUp Box. the tabs are in english - i have an german photoshop

Participating Frequently
November 21, 2024

Hi @Sameer K ,

 

in the new update 26.1 ist the problem noch solved.

i hava a german photoshop and the tabs of the ymp-Pup are in English.

Sameer K
Community Manager
Community Manager
November 14, 2024

@Thomas_Heide6259 Our team is working on this. I'll update this thread when a fix is released in Photoshop, or Photoshop (beta). 

 

Thanks!

Sameer K

Participating Frequently
November 14, 2024

hi @Sameer K  do you have any new information about when the updates will be released in November and is the error fixed in the new version?

Participating Frequently
October 24, 2024

hi @Sameer K 

 

In version 25.5 the tabs of the Fileinfo are also in German and not in English like in the other versions. this may be important for the team.

Participating Frequently
October 24, 2024

Hi @Sameer K ,

do you have news for us?
What does the Adobe team say about the error?

Sameer K
Community Manager
Community Manager
October 22, 2024

I've shared the details with the team to review & comment. 

Thanks!

Sameer K