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Inspiring
December 2, 2015
Released

P: Flickering on canvas (windows 10) (Narration enable)

After the Photoshop CC 2015.1 update, the canvas area on PS, AI e ID flickers as soon as program is opened.

Flickering prevents use of menus, which also flicker.

OS is Windows 10, graphics board is NVidia GTX980 w/ latest driver.

Reverting to earlier versions of PS, AI e ID solve the problem.

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20 replies

Participating Frequently
January 22, 2016
Yes it does (for all 3 of them). I used the solution Pedro Almeida posted and now I can use them, but if I try to enable the Start workspace again (with CC fully updated) the problem starts again.
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Brett N
Adobe Employee
Adobe Employee
January 22, 2016
Does the problem go away if you disable the Start workspace? 
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Participating Frequently
January 22, 2016
I've already updated my video driver (currently running version 361.43 of the Geforce driver) and the problem persists.

Couldn't it be something related to the Start menu?
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Inspiring
January 22, 2016
The three applications don't share much - except that they all use the GPU.
So my guess would be a video driver bug (update from the GPU maker's website).
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Participating Frequently
January 22, 2016
Unfortunately I still get the flickering after the update. And for the record: I never had the Windows Narrator enabled and the same problem also occurres with Illustrator and After Effects. Thank you for addressing the issue though.
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Legend
January 21, 2016
This should be solved in the 2015.1.2 update released today: http://blogs.adobe.com/crawlspace/201...
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Inspiring
December 8, 2015
Could someone having this problem make a screen recording please?

I have an ATI card and was unable to reproduce this issue.
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Brett N
Adobe Employee
Adobe Employee
December 3, 2015
Solutions now documented:
https://helpx.adobe.com/creative-clou...
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DreamPunk
Participant
December 3, 2015
That worked for me too.
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Participating Frequently
December 3, 2015
Thanks, Pedro! This solved my problem too!
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