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caerolle
Participating Frequently
October 21, 2018

P: Freezing during sleep

  • October 21, 2018
  • 124 replies
  • 2160 views

Photoshop 2019 is freezing up when I put my computer in sleep mode. I have to kill that process and restart Ps. Rebooting seems to help for a day or so then the problem is back. I did not have this problem with 2018, nor do I have this problem with any of my other apps.

I have a 4th-gen 4.00 MHz i7, 16 GB of RAM, a 512 GB SSD (only a couple of months old), and a decent graphics card with 2 GB of RAM (Nvidia GTX 750 Ti).

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    124 replies

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    C
    caerolleAuthor
    Participating Frequently
    October 27, 2018
    Jeffery, yes, Windows 10. 

    Adam, um, using it? Nothing heavy duty, just drawing. Using a simple brush, in a 2000x2000 px 300 dpi document, with 16-bit color and Adobe color space.

    Sorry for the delay in replying, I had not gotten any notices of replies to this thread...even though it looks like I am following it. I guess I will look in my profile to see if there is some setting to get notices.~ 
    Adam Jerugim
    Adam Jerugim
    Inspiring
    October 24, 2018
    Also what were you doing in PS before your system sleeps?
    J
    J453
    Legend
    October 24, 2018
    Sounds like you're both on Windows? Windows 10?
    F
    FeedbackCommunityMember
    Inspiring
    October 24, 2018
    I have the same problem.  Runs fine but if I leave photoshop open and the computer goes to sleep, phtoshop is frozen and I need to kill the process in task manager
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