P: Healing and Spot Healing Brush Lag

Michael, this isn't a LR thread and i'm thinking that Hannah probably wasn't responsible for "breaking" LR. If you're having so many issues with that app which others aren't, perhaps the problem is on your end?

Hey Hannah, how bout you now put your attention to going and fixing Lightroom Classic which you broke and made 4 times slower than 2015.12

With OnOne pushing their increasingly competitive product hard at the moment, it won't take much of this sort of rubbish for customers to move on, and try different software to get the job done.

I'm in the same boat as everybody else here. I rely on this application to keep my business running. This issue has caused me a good degree of anger and productivity loss over the last few days...... As a gesture of good will from Adobe, to it's Photoshop users (just to show you care), some sort of recompense on the subscription or such like, would not go astray. I cannot believe this new version could have been released with such a basic and fundamental flaw in a tool that most retouchers use daily.

Hey Everyone,

Thank you for the feedback - it has been very helpful. We're working on an update to address this issue in the near future.

I understand some haven't had success with the workaround and wish to go back to the previous version. The concern I have heard from a few is that their previous version of Photoshop has been deleted. That shouldn't be a problem. Launch the Creative Cloud and beside Photoshop choose the drop down menu and select "Other Versions" to install a previous version.*


Thank you for your patience.


Hannah Nicollet

* For full instructions go to https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html and scroll down to "Install previous versions of apps"

Likewise, went back to PS 2017 and can now work in a normal fashion. 

me too !

> Paying monthly for a service comes with certain expectations, one of which is with a dedicated steady stream of income, innovation and reliability should be expected.>

I'm pretty sure we can say that about any software we use. In this instance, unfortunately no one tested the workflow that gives rise to the problem. The individual tools work just fine, but in combination go haywire. Or perhaps there may be more than one issue, depending upon OS and computer and. . . It's unfortunate, and something no one, least of all Adobe engineers, want to have happen. They're not the company and they don't make a living no matter what they do to the customers — and actually, neither does Adobe, and the management knows that.

At least Adobe, perhaps with the historical knowledge that these types of issues do arise, made it very easy to re-install if you were an early adopter and/or you fell for the very bad design of the CC app that uninstalls your previous versions by default.

But tell me how many people don't depend upon the OS they run? Windows forced an upgrade that left people unable to use the software they needed, tried to root out 3rd party software that blocked Windows constant effort to force the update, and their latest version just came with big warnings about the BSOD that they might well get if they updated.

Apple doesn't let you get earlier versions of their OS if you want to install not the latest, but the next to latest, for instance, and you haven't already installed it on at least one machine. Updates get released with warnings about Mail becoming unusable all the time for the past several versions of the OS, and that's just the tip of the iceberg.

I update with trepidation no matter what the software I'm updating because a few decades of this, I know it's always perilous. My hardware, my OS, my installed apps, my workflow is different enough, I can have a problem where 9/10ths of the rest don't even notice. I've been months late to the party just because I've been in a project with a deadline where I couldn't risk updating, so regardless of a lack of uproar over the update (when does that ever happen?), I held off.

But with Adobe, one doesn't have to. They've made it so the versions are sandboxed well enough, they run concurrently. You can have the latest and the one before that and the one before that, all installed. Maybe that leads to them rushing features out the door a little too quickly because you can always use an earlier version. I honestly have no clue about that. But they do provide you with a cushion.

Getting mad at them because it's subscription software is another matter. Paying monthly has nothing to do with it.  If I have a bug in my workflow with software that has a perpetual license, I've paid, I don't get my money back, and I can wait just as long if not longer for it to be fixed. It's simply a separate issue from there being any bugs at all, regardless of how serious. It plays a part in innovation, obviously, though for better or for worse depends upon how you view it, but it has no perceivable role in bugs getting into the world. If that were the case, then the opposite, Apple's OS which is free, ought to be bug-free, no? They have no monetary incentive to push it out to us too untested, do they?

Stephen yep finally someone agrees 😛 

eartho im not being a drama queen.  I am fed up with lightroom classic and now this.  it is beyond a joke.  I am tired.