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Known Participant
October 18, 2017

P: Healing and Spot Healing Brush Lag

  • October 18, 2017
  • 282 replies
  • 7290 views

In most recent 2018 update, healing and spot healing brush have become much less responsive, sometimes taking multiple seconds after completion of stroke to affect the image.

Late 2016 Macbook, up to date OS and Software

I've done the regular things like turning off OpenCL and changing other performance options... no change.
GIF framerate is sped up 2x 

 

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282 replies

Edward Caruso Photography
Participating Frequently
January 24, 2018
You would have a much different perspective if you have been waiting years for a critical feature (more transform warp points!) to be implemented let alone even acknowledged by Adobe. 
bellevue scott
Inspiring
January 24, 2018
Can’t emphasize this enough. Even when I’m critical of Adobe the responsiveness and open answers are so appreciated. If we’re critical it’s because we use the sw every day and depend on it. It’s the Achilles heal of my job. Thanks Hannah!
Inspiring
January 24, 2018
Hannah - me too!
It is great to get an Adobe response... we really appreciate when you and your colleagues respond.
Peter
Inspiring
January 24, 2018
You are a lucky one Stephen! I have heard terrible reports of people having to rebuild their systems, etc with High Sierra. Even a tech at an Apple Distributor near me said it has problems. I am working on three deadlines...I am not risking it right now. 
Known Participant
January 24, 2018
I haven't had any bugs with High Sierra....
Inspiring
January 23, 2018
Yeah, Thanks Hannah! I really appreciate your help! At least I have an idea what is going on - It was driving me crazy. I have a brand new computer and PS was running slower than my old one. I wish High Sierra was more stable or I would give an update a try!! 

Thanks again! 
Hannah Nicollet
Community Manager
Community Manager
January 23, 2018
Thanks, Scott. Appreciate you saying so 🙂 

~Hannah
bellevue scott
Inspiring
January 23, 2018
Hannah

SW is hard. It's nice to see Adobe being responsive and engaging people. 

Scott
Inspiring
January 23, 2018
Hi Hannah - 

I see where you are going with the High Sierra update, but I agree with Cristen...I haven't heard one good thing about High Sierra. I have been reading up on it and it doesn't seem safe. I believe I do have the latest Sierra update, I have: 10.12.6 (16G1114)

It is interesting...PS CC 2017 runs a bit better, but it is a bit slow. I think you are probably right about the GPU driver, I sure wish I could just update only the driver. I might be better off with the Graphic Processor off for now, or go back to 2017 for a while until High Sierra gets cleaned up.  
Inspiring
January 22, 2018
High Sierra still comes with a boatload of problems, far as reading here and a couple other places goes. I'd recommend checking to see if she doesn't have the latest update to Sierra. And make sure she can back out of High Sierra if she does update and it doesn't fix anything, but breaks a thing or two.

Hate to be a Negative Nelly, but it's awfully hard to keep reading about people having to do clean installs, live with this and that not working, all because they ran to High Sierra like it would fix anything. It's a gamble, not necessarily a fix, especially with the way Apple updates (or doesn't update) our video drivers.