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mrcoffeetablebook
Participating Frequently
September 20, 2023

P: I'd like to know how to disable the startup tutorial about generative ai

  • September 20, 2023
  • 195 replies
  • 43412 views

With Photoshop 25, every time I start up PS, an image opens on my screen accompanied by a tuorial on generative ai by Anna McNaught. How to I disable this? I don't need it and I can't find a way to get rid of it.

 

Can someone help me with this please?

 

Thank you

195 replies

Participant
December 4, 2023

Funny that you mention that. I started having this issue after updating 😞 

mrcoffeetablebook
Participating Frequently
December 3, 2023

Interesting, and yet my problem went away after updating to 25.1. There's so many of you still suffering from this pesky issue. I'd like to know why mine stopped while all of yours persists. 

Participant
December 1, 2023

Confirm, same annoying bug

spawnus
Participating Frequently
November 30, 2023

25.2 still the same problem 😞 annoying 😞

animative
Participating Frequently
November 30, 2023

*open

animative
Participating Frequently
November 30, 2023

I updated the Photoshop and still have the issue. Dows this tutorial really needed? They can disable this completely. I really don't want to see it everytime I opened the app.

swingpjatten
Known Participant
November 29, 2023

Sorry. I still have the problem.

Participant
November 29, 2023

I have the same issue since 2 months on Windows, but it works fine on my Mac.

madiko
Inspiring
November 29, 2023

Thank you Fanjoy. You made me laugh out loud, and that's nice to start my day with. That's another good reason to be part of this community. Hope though, that Adobe finds a solution soon.

 

Have a nice day!

Known Participant
November 29, 2023

Here's an update on my part. I've been in contact with Pattie from Adobe who helped me resolve the crashes I've been having, which were apparently unrelated to the Generative Fill tutorial. Photoshop 25.1 is able to run normally, however the tutorial comes up every single time, despite the fix attempts proposed by Pattie.

I also now observe some new weird thing if the tutorial is allowed to play, where a gray pop-up window with no content  remains stuck on the screen forever until Photoshop is closed (usually it's the size in the attached screenshot, sometimes it's just an outline line, as if the pop-up window had a height of 0). I don't get this if I close the tutorial file quick enough.

Workarounds include:

- Paying attention while Photoshop launches so I can close the tutorial file immediately (no getting coffee while it loads, or I'll be stuck with the gray box)

- Opening Photoshop on one monitor and moving the window to my second monitor, so the sticky pop-up stays behind and doesn't block half the window (not great) 

 

These issues persist in 25.2, unfortunately. The gray box is definitely related to the tutorial steps appearing on-screen (although these steps are in a separate pop-up which I can move around or close if I want to), it's not an issue if the tutorial isn't allowed to run its course.