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Damon D Bell
Known Participant
March 10, 2023

P: Liquify Filter stops working after 450-500 uses within a Photoshop session (PS 24.2.0 and higher)

  • March 10, 2023
  • 34 replies
  • 9697 views

@J453 I am tagging you since you were involved the last 2 times I reported this same bug in the past... and you were very helpful those times 🙂  So I'm hoping that you can direct this bug to the proper people.

This issue is a pretty major issue for me (and my plugin users) as it is affecting all of my plugin users who are running Windows (I'm a plugin developer). This issue is with Photoshop itself, but is affecting my plugins.

Note: I also reported this bug in the pre-release group since it is happening on the pre-release beta 24.3.0 version as well. However, since this is happening on the current public release, I am posting here too. Since there are multiple places to post bugs, I’m not sure which is the proper place to post to ensure it is seen by the right person at Adobe. Therefore, I’m just posting in both locations.

I have reported this twice in the past and Adobe has fixed it each time. Now it is back again for a 3rd time.

This bug is inside of the Liquify filter itself and can be repeated in Photoshop itself without using any of my plugins. However, since I have 3 plugins that use the Liquify tool in high volume batch processing, those plugins are also affected by this issue. My plugins are used by hundreds of professional photographers in the high volume school and sports photography industry. Most of the users are batch processing 1000s of images at a time. So all of my plugin users who run on Windows are affected by this.

This problem has popped back up in 24.2.0 (also in 24.3.0) but was fixed twice in the past by Adobe.

See Bug ID – PS-80451. This was the old bug ID when when it was last reported and fixed in CC 2022. Hopefully that will give insight for what needs done to fix this again.

It was also reported in CC 2020 and fixed in 21.1.1.

So the re-occurrence in 24.2.0 is the 3rd time this has reappeared.

Also, I created new Bug ID – PS-105403 which is the bug ID for this same bug in the pre-release group as this is happening on both the production 24.2.0/1 releases and the 24.3.0 beta release.

Issue:
The Liquify tool stops working after 450-500 uses within a given Photoshop session.

Photoshop versions: 24.2.0, 24.2.1, and 24.3.0 (latest pre-release 20230228.m.2087)

OS: Window only, both 10 and 11. Mac is unaffected

Steps to reproduce:
1. Create an action that runs Liquify. I use Face Aware Liquify.
2. Batch process the action for a folder of 525 images using Image Processor script. Liquify will stop working between 450-500 images. I have tested many Windows machines and it has happened on every system I have tested, every time. None of the systems could repeat the bug in 24.1.1.

See the video from this link where I show how to reproduce it.

 

https://www.youtube.com/watch?v=ShJZq54RzPQ

Expected result:
Liquify should not stop working

Actual result:
Liquify stops working after 450-500 uses within a photoshop session on Windows. It is very repeatable
See the video from the link above

This topic has been closed for replies.

34 replies

BobDPhoto
Participant
March 14, 2023

Hi,

I also am a very active user of this plug-in and associated tools.  The best part about them is they rely on "CORE" adobe functionality.  It's super disspointing that this issue has been encountered at least 3 times in recent update history.  I would expect repeat issues like this would resonate better with Adobe.  Please fix this issue and better yet, find some way to flag it in future testing before new releases comeout.  Photoshop is not only a personal editing tool, it's used by countless business users in support of their business models.  Please review repeat incidents like this to avoid in future.  Anything you can do to turn this around rapidly would be appreciated.  Thanks Damon for posting the above.

Participant
March 14, 2023

I rely heavily on Damon’s plugin to batch process 1000’s of images during the peak period. This bug will affect my workflow and productivity. I hope you can look into this and find a solution quickly.

Participant
March 14, 2023

My workflow uses batches of thousands of images that I need to process this time of year on a daily basis.  Hope this can be fixed again.  Breaking it into smaller batches of 400-500 is tough this time of year when I shoot each day and need to batch the images overnight.

jtm169588
Participant
March 14, 2023

This liquify issue is causing roadblocks for me as well. Thank you for looking into this. 🙂 

Participant
March 13, 2023

We also use Pixnub to run our buisness and the bug created a huge slowdown in our process the past 2 weeks. We lost a couple of days work due to this bug. Pixnub allows us to do volume work and I personally can't imagine offering this work without it. We run thousands of images with the help of Pixnub. Adobe please help get this fixed so we can update Photoshop and continue our business moving forward.

Participant
March 13, 2023

I, too, am in this boat. This is effecting my workflow. I look forward to the fix. Thanks in advance!

jant27137508
Participant
March 13, 2023

Please look into this to keep the plug-in that I'm using workable.  Thank you. 

Participant
March 13, 2023

This is affecting my workflow. I hope the good people at Adobe can resolve this serious bug.  Thank you. 

Participant
March 13, 2023

I used Damon's plugins extensively and this big has added hours, if not a full day, to to my photography workflow 

quote

@J453 I am tagging you since you were involved the last 2 times I reported this same bug in the past... and you were very helpful those times 🙂  So I'm hoping that you can direct this bug to the proper people.

This issue is a pretty major issue for me (and my plugin users) as it is affecting all of my plugin users who are running Windows (I'm a plugin developer). This issue is with Photoshop itself, but is affecting my plugins.

Note: I also reported this bug in the pre-release group since it is happening on the pre-release beta 24.3.0 version as well. However, since this is happening on the current public release, I am posting here too. Since there are multiple places to post bugs, I’m not sure which is the proper place to post to ensure it is seen by the right person at Adobe. Therefore, I’m just posting in both locations.

I have reported this twice in the past and Adobe has fixed it each time. Now it is back again for a 3rd time.

This bug is inside of the Liquify filter itself and can be repeated in Photoshop itself without using any of my plugins. However, since I have 3 plugins that use the Liquify tool in high volume batch processing, those plugins are also affected by this issue. My plugins are used by hundreds of professional photographers in the high volume school and sports photography industry. Most of the users are batch processing 1000s of images at a time. So all of my plugin users who run on Windows are affected by this.

This problem has popped back up in 24.2.0 (also in 24.3.0) but was fixed twice in the past by Adobe.

See Bug ID – PS-80451. This was the old bug ID when when it was last reported and fixed in CC 2022. Hopefully that will give insight for what needs done to fix this again.

It was also reported in CC 2020 and fixed in 21.1.1.

So the re-occurrence in 24.2.0 is the 3rd time this has reappeared.

Also, I created new Bug ID – PS-105403 which is the bug ID for this same bug in the pre-release group as this is happening on both the production 24.2.0/1 releases and the 24.3.0 beta release.

Issue:
The Liquify tool stops working after 450-500 uses within a given Photoshop session.

Photoshop versions: 24.2.0, 24.2.1, and 24.3.0 (latest pre-release 20230228.m.2087)

OS: Window only, both 10 and 11. Mac is unaffected

Steps to reproduce:
1. Create an action that runs Liquify. I use Face Aware Liquify.
2. Batch process the action for a folder of 525 images using Image Processor script. Liquify will stop working between 450-500 images. I have tested many Windows machines and it has happened on every system I have tested, every time. None of the systems could repeat the bug in 24.1.1.

See the video from this link where I show how to reproduce it.

 

https://www.youtube.com/watch?v=ShJZq54RzPQ

Expected result:
Liquify should not stop working

Actual result:
Liquify stops working after 450-500 uses within a photoshop session on Windows. It is very repeatable
See the video from the link above


By @Damon D Bell

 

Participant
March 13, 2023

Yes, please take a look at and fix this bug as soon as possible. I am a volume photographer and this bug effects every aspect of my volume business.