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Damon D Bell
Known Participant
September 29, 2020

P: Liquify Tool Crashes with Assertion Failed! error on all Windows systems

  • September 29, 2020
  • 51 replies
  • 13293 views

If the Liquify Tool is used between 475-500 times within the same Photoshop CC 2020 session it gives an Assertion Failed! error and crashes Photoshop.  This is very repeatable and happens on every Windows system in my testing.  I originally reported this back in version 21.2.2.  It is still happening in version 21.2.4.  I never received any reply to the prior post so not sure if anyone from Adobe saw it.

It is easy to recreate this.  Just running a 1 step action with Liquify in a batch process will always crash Photoshop with this error from 475-500 images. This only happens in CC 2020 but not CC 2019.


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51 replies

Participant
January 18, 2022

I am finding the same bug also in 23.1.0

Damon D Bell
Known Participant
January 18, 2022

@PlainfieldJim 
For now, you can roll back to 23.0.2 and the issue will not occur.  I realize that this is a band-aid temp work around. Howevr, 23.0.2 should work fine. 

Participant
January 18, 2022

We are being severely impacted by this major bug as well.  Our batch automation processes need to run against many more than 475 images, so this is negatively effecting our business.  This is a critical bug that needs to be handled as a severity 1 issue and fixed immediately.

Participant
January 16, 2022

This is affecting me too.

kellyb74752859
Participant
January 15, 2022

This is affecting my sports photography automation business. Please fix this asap.

Damon D Bell
Known Participant
January 15, 2022

Jeff Tranberry,

I jsut sent you a private message with more details and my personal contact information. if there is anythig at all that I can do to help test this then please let me knwo. Feel free to give my contact info to anyone at Adobe who is working on this issue to.  Thanks 🙂

Damon D Bell
Known Participant
January 15, 2022

Jeff,

Photoshop freezes and does not allow a crash report to be submitted. Here is a video I kust made.  I will send you a message with more info as well.
https://www.youtube.com/watch?v=6XBSZ8r8THo

Legend
January 14, 2022

Does it crash out completely? Do you see the Crash Reporter dialog? It would be extremely helpful to crash stacks from everyone who replied after Jan 13th. I went through everyone who replied and I'm not seeing any submitted crash reports from anyone on this thread in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

Participant
January 14, 2022

We are currently affected by this bug as well. Would love to see this fixed ASAP so that we can get back to running our larger batches. Very frustrating to have it working and then stop working with new releases. 

Participant
January 14, 2022

I am also having the same issue. Having to make multiple folders to batch is a complete nuisance.